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11-05-2009, 6:26 PM
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#1 (permalink)
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Join Date: Nov 2006 Location: Kirkby In Ashfield
Posts: 1,078
Thanks: Gave 64, Got 121 | play.com customer service email address??
Hi all, does anyone know an email address for play.com?
I should have received a £10 voucher about a month ago but haven't.
The only contact they list is a premium rate 0845 number which just keeps you on hold for ages. 
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11-05-2009, 6:59 PM
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#2 (permalink)
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Join Date: Aug 2007 Location: SUNDERLAND
Posts: 2,550
Thanks: Gave 72, Got 355 | Re: play.com customer service email address??
Quote:
Originally Posted by drivinscool  Hi all, does anyone know an email address for play.com?
I should have received a £10 voucher about a month ago but haven't.
The only contact they list is a premium rate 0845 number which just keeps you on hold for ages. | I 've read that the e mail address is ... helpdesk@play.com
" definately works as I emailed and got a reply from that address a couple of weeks back. "
That is from my reference file but the information is several months old.
I hope that it works for you.
Good Luck,
Arnold.
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11-05-2009, 7:12 PM
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#3 (permalink)
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Join Date: Nov 2006 Location: Kirkby In Ashfield
Posts: 1,078
Thanks: Gave 64, Got 121 | Re: play.com customer service email address??
Thanks, I'll give it a try.
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Panasonic 42PX70,Yamaha RXV1700 Receiver, PS3+External 350Gb HDD, SkyHD ,DIY Monolithish Sub, Epos M8 centre, Mission M74 fronts, Tannoy 603II rears, Harmony 785 remote, Cowon D2, Canon 40D + lenses and stuff.....Hoover Hoover, | |
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11-05-2009, 8:52 PM
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#4 (permalink)
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Join Date: Apr 2008
Posts: 819
Thanks: Gave 0, Got 56 | Re: play.com customer service email address??
0845 is lo-call rate , not premium rate.
If you look on saynoto0870.com you'll find a regular 01 number for them.
An email address of Play is as easy to get hold of as it is for Ebay these days.
Play have grown too large and CS has suffered big time.
IIRC the email address in the other post is no longer accepting emails - or at least the address is not checked
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12-05-2009, 10:32 AM
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#5 (permalink)
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Join Date: Aug 2006 Location: Belgium
Posts: 2,283
Thanks: Gave 142, Got 332 | Re: play.com customer service email address??
__________________ Equipment: Panasonic TH-42PX80E | ADB 5810CX dvb-c | Panasonic DMP-BD35 Blu-ray | Yamaha RX-V540RDS amp | Logitech Harmony 785 remote | Eltax Concept 400 fronts | Eltax Symphony center/rears My blu-ray collection | |
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28-07-2009, 10:16 PM
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#6 (permalink)
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Join Date: Oct 2007
Posts: 4
Thanks: Gave 0, Got 0 | Re: play.com customer service email address??
Can confirm that the customercare@play.com seems to be working but like others have reported I too am p***ed off with the Play.com attitude i.e. advertise items at low prices, get orders, wait till sufficient orders have been received then (and then only) supply the goods.
I've just emailed them to ask them to change their name to 'Playeventually.com'  | |
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