Lovefilm are full of bull, I am on my THIRD box with them now, having got it on a 10% off deal, which I have still not been able to better

.
1st one came so badly damaged that I could hardly open the door, -arrived in a Jiffy bag!
Same crap from their returns department "warehouse is aware" that everybody else is getting, however I requested that the replacement to be shipped in a suitable box with infill packaging.
2nd box set arrives 4 weeks later after -they mislaid my returned package!!!!!!
Guess what, badly dented again, in the same type of jiffy bag despite their assurances, and this time a sodding DVD arrives instead of the Blu........
On the second return, they had the cheek to blame Royal mail for the condition of the stock I recieved, and were in no way responsible for shipping a metal fragile tin in effectively in a large envalope and one layer of bubble wrap!

lol
As Lovefilm don't seem to care about how much stock they write off, in what manner they ship it, or what they actually ship to customers, I think I will just keep returning one after another until they realise where there profit margin is going and I get one fit for purpose!


