unlock code orange

[lee01]

hiya,im out of contract on my old sony k800i on orange andwas going to give it to my mum. but when she put her o2 sim in it, it asked for an unlock code. i thought after my contract was up id be able to put whatever sim i wanted in. does any1 no what it could be?

thanks

[fawcepi]

All of Orange's phones are locked to the network.

You will have to call them, give them the IMEI/Serial Number of the phone (by typing in *#06# whilst phone is turned on)

They usually charge £20 for the pleasure.
HTH

[lee01]

really!?! i thought after my contract was finished i could do whatever id like with it cause its mine i paid my contract in full

[fawcepi]

No mate, you pay for use of the network/airtime, you dont pay for the phone throughout the year.

But yeah, it is now yours now your contract has ended. Just like Vodafone, 3, T-mobile, they all charge a fee for unlock codes. Been like that for years.

[hmsq]

Originally Posted by lee01

hiya,im out of contract on my old sony k800i on orange andwas going to give it to my mum. but when she put her o2 sim in it, it asked for an unlock code. i thought after my contract was up id be able to put whatever sim i wanted in. does any1 no what it could be?

thanks

Actually you should give them a call, they should unlock it for free for you, there is actually a law in place for this. Once your contract is over the phone is yours and they should unlock it free to allow you to use the phone on any mobile provider.
Don't accept what they tell you first, ask for manager if they refuse. I will try and google up the directive that this is.

*edit
http://www.digitalspy.co.uk/forums/s...d.php?t=533387

[fawcepi]

Originally Posted by hmsq

Actually you should give them a call, they should unlock it for free for you, there is actually a law in place for this. Once your contract is over the phone is yours and they should unlock it free to allow you to use the phone on any mobile provider.
Don't accept what they tell you first, ask for manager if they refuse. I will try and google up the directive that this is.

*edit
http://www.digitalspy.co.uk/forums/s...d.php?t=533387

At the end of the day, the network you are on buys the handsets. You pay for line rental and use of their network, the phone and sim is always the networks property, technically.

If you dont want to pay to get the phone unlocked there are loads of other places that will do it cheaper or if you have the know how you can do it yourself for free.

[lee01]

just phoned orange and was told that i couldnt get a unlock phone code as my contract has finished and she said if i go into an orange shop they should be able to give me it. i think she was spking bulls***t lol but will find out 2mor

[RandomLee]

If you're in town to go to the Orange shop and they do want £20, then there's bound to be one of those little mobile shops that do reapirs, sell accessories, cases etc. They usually unlock any handset for £10. There's at least 4 I know of here in Aberdeen!

You could also try these guys who I've seen recommended in this forum:

http://davinciteam.co.uk/index.html

[lee01]

when i was on the phone she said if ud asked for it before i'd left they'd of been able to give it to me. i was like well i didnt even no id need it, i thought after id paid and finished my contract id be able to do whatevver i wanted with it.

[RandomLee]

Sounds like one from the Network Providers Bumper Book of Excuses

No doubt if you had asked before they would have said it was free after it's finished

[lee01]

just phoned again and he said im terminating the call and hung up

[fawcepi]

Originally Posted by lee01

just phoned again and he said im terminating the call and hung up

Thats a bit off, was it a call to the UK centre? What was your mannor like on the phone to him/her?

So is your contract completely cancelled and you are with another network now?

[lee01]

i was ok on the phone with them and it was a call centre in bloody india. i was on an 18month contract and it has all been paid and has been cancelled. was thinking could i get 1 of that free sim cards think orange do them and then say can i get my phone lock code?

[prking]

Originally Posted by hmsq

Actually you should give them a call, they should unlock it for free for you, there is actually a law in place for this. Once your contract is over the phone is yours and they should unlock it free to allow you to use the phone on any mobile provider.
Don't accept what they tell you first, ask for manager if they refuse. I will try and google up the directive that this is.

*edit
http://www.digitalspy.co.uk/forums/s...d.php?t=533387

There is no such law. And you link to another forum where someone was campaigning for such a law.

[fawcepi]

Originally Posted by lee01

i was ok on the phone with them and it was a call centre in bloody india. i was on an 18month contract and it has all been paid and has been cancelled. was thinking could i get 1 of that free sim cards think orange do them and then say can i get my phone lock code?

That's India for you. Some of them are really nice and go out of their way to help you, other times they are obnoxsious (sp?) and do sweet F.A. but pee you off.

Anyway, as your old account is deactive, you should be able to get an unlock code for it if you get a PAYG sim. I'm pretty sure they should be able to do it on any active account be it contract or PAYG?

I used to work there and I would've put it through on your deactivated account. You can still access it and I would've thought it would've just produced another invoice for £20 once the code was produced?
But saying that the India call centre are totally by the book on everything, they would've just seen the terminated account and said no.