o2 "unlimited" web browsing bolt on
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| Moderator | o2 "unlimited" web browsing bolt on Advertisement Want to Advertise?
i got the £7.50 data bolt on to use with my jailbroken iphone. i've only had the contract for 2 weeks and already i've used over 200mb of received data by the weekend (including a small amount used before the contract started properly, which i paid for), i reset at the weekend and i've already used about 23mb received and 5mb sent i did read that it was being changed from a 200mb fair use policy to unlimited as long as you didn't stream, use p2p, or use the sim in a data modem, or go nuts crazy with it, essentaily a non abuse policy, but i haven't seen confirmation of this online on the o2 website when i called to add the bolt on and renegotiate my contract they said it was "unlimited" and the 200mb was a measure or something or other. i called again last week as i got my bill and was unsure about something and they told me a similar thing, not exactly clear i read some other terms that say they have the right to move you to another service or kick you off, and i noticed there are more expensive data tarrifs for business, or a 3gig "unlimited" tarrif for £30 a month which is way to expensive. i noticed vodaphone do a data sim for £15 pm for 3gig. that would be more reasonable but way more than i need if o2 are going to limit to 200mb then i'll just watch how i go and make sure i don't use more than 50mb a week, as i don't want to be charged £1 per extra mb or it'll cost me a fortune, and £30 for 3gig is too much. does anyone know more about the phone web browser data tarrif and how o2 deal with the fair use, or have confirmation that it is more unlimited? at the moment i'm scared to use anymore in case they cut me off, make me upgrade or charge me for the extra data. i'm not sure how much data i sent for 200mb download, it can't be much, but i've probably used 50mb too much already, and halfway through my month the other thing that concerns me is if i phone them and they ask what phone i have in order to have used so much data. can they tell what phone i have from the IMEI number or something? i previously had a motorola V3 and they will know i couldn't use that much data on that. if i have went over the limit i'd rather pay the extra £22.50 and use up the rest of the 3gigs for the next 2 weeks and back down to limiting at £7.50 than paying god knows how much for the extra data i've used. does anyone know how that works? how much data do other people use in a month on the iphone browsing via edge? (i don't have wifi in the places i want to go online) |
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| | #2 |
| Member | Re: o2 "unlimited" web browsing bolt on
ive got it aswell, but not got edge as its payg. Apprently they send you a text message to say "Slow down" before they do anything. I had heard they were making it really unlimited but have not seen anything on the site, it may happen in march as thats the latest that they said they would migrate all the iphone tariffs? Not really sure if there is an alternative to o2 as well unless the iphone was 3G enabled so seems we are stuck. I was tempted to see if they would do simplicity with the bolt on for less as im already a customer but i doubt it. I was also wondering what should i say, the first time i called about edge on payg the guy was like do I have an iphone, I should have just said yes but instead I said I have a K850i. One thing you could do is call again and ask them how much you can use, when they say its unlimited and the 200 is just a measure (but more importantly they have told you its unlimited) get them to add it to your account in the comments. That way if end of the month comes, if you are charged per meg you can say you were told it was unlimited and its in your notes, that way they should just refund you. Also if you use youtube does that not count as streaming :s |
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| | #3 |
| Moderator | Re: o2 "unlimited" web browsing bolt on
if i get a warning text first then i should be fine. i've used an app to disable the edge settings so it will only work with wifi, which i can access in a certain part of my office building, it's just it's a bit iffy and sometimes i end up using edge i realised youtube would use a lot of data, i just tried a couple of files when i first got it and thought it was true unlimited, i've never been a fan of it myself. the two files probably used about 40-50mb so a fair chunk of my allocation. i also downloaded a fair few apps, but i ended up filling the phone with stuff i won't use and uninstalled most of the crap to save memory. i'll use the wifi when i need to install apps so that'll keep things down i thought of phoning then, but being my first month i didn't want to get caught out. i thought i'd try and sneak under the radar by not using it for the next couple of weeks and see if they bill me or not. i had two people tell me it was unlimited so i'll use that in my defense if they try and charge me. i'm sure i'll get away with it the first time if i behave in future, and they will see i won't have used many mins or txts. i just don't want to get caught out with them realising i have an iphone and they want to put me on an iphone contract. i wonder if the official contract gives you much data there isn't really an alternative to o2 as the phone won't work on another network, and now i've just renegotiated for another 12 months so i'm stuck with them for now i suppose if i calm down a bit i can manage with 200mb but it's not as much as i thought. i think the ad banners are affecting things a bit have you seen anything about a warning text anywhere? i tried looking on digitalspy but no info there, i don't know any other good sites to check, i'm not a big phone buff normally |
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| | #4 | |
| Member | Re: o2 "unlimited" web browsing bolt on Quote:
If it doesn't please ignore me | |
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| | #5 | |
| Moderator | Re: o2 "unlimited" web browsing bolt on Quote:
oh, plus i was using wifi today after turning off edge and the data used didn't increase one bit. i reset on thursday night at 8pm and used 23mb downloaded and 5mb uploaded. i used the phone a fair bit of friday to show people, not that much saturday and sunday and a bit on monday, so that's not too bad, i could make do with 200mb in a month if i was careful | |
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| | #6 |
| Distinguished Member | Re: o2 "unlimited" web browsing bolt on
The data limit shouldn't include wi-fi as it's not using the network to send and recieve data. Having said that I'm not sure how it works on an official iPhone contract as that includes access to The Cloud's wi-fi hotspots as part of the contract. Then again the official contract has no liimit or fair usage policy for data usage. I'm on the official contract and I haven't monitored my usage for that reason.
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| | #7 | |
| Member | Re: o2 "unlimited" web browsing bolt on
yea the official contract is fully unlimited, I was debating getting it but think ill skip because then ill have to use my iphone for all calls which i dont think I want to do atm. All i really want is edge as im finding gprs painful atm, is the o2 simplicity + bolt on the cheapest way? or do other operators have better rates? Quote:
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| | #8 | |
| Moderator | Re: o2 "unlimited" web browsing bolt on Quote:
i did do a bit of googling and found a quote from a press release saying that unlimited is unlimited as long as it's for personal use on a phone, no p2p etc, it's just the website doesn't reflect that, but i did notice some updates on the website were dated sunday 3rd feb so maybe it still needs updated a bit i didn't notice the warning txt bits, if thats true then i should be fine as i've not had one yet. if i do get one i'll just stop for the next few days and take it easy next month i suppose if i have two customer service tell me it's unlimited and the website advises of warning txts then i can rest easy that i'm not going to get a surprise on my bill, and if i do i have some arguement to get them to amend it | |
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| | #9 |
| Senior Member | Re: o2 "unlimited" web browsing bolt on
I have this too but it seems it is now unlimited they changed the t&cs from 01 feb no mention of 200mb limit Data Bolt On Terms The Web Bolt On allows you unlimited use of O2 UK‘s Edge/GPRS/ 3G networks (as applicable to your handset), for personal internet use via your mobile phone. All usage must be for your private, personal and non-commercial purposes. You may not use your SIM Card: in, or connected to, any other device including modems; to allow the continuous streaming of any audio / video content, enable Voice over Internet (Voip), P2P or file sharing; or in such a way that adversely impacts the service to other O2 customers. If O2 reasonably suspects you are not acting in accordance with this policy O2 reserves the right to impose further charges, impose network protection controls which may reduce your speed of transmission, remove the Web Bolt On from your account or disconnect your tariff at any time, having attempted to contact you first. |
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| | #10 | ||
| Moderator | Re: o2 "unlimited" web browsing bolt on
on the o2 site i see this... http://www.o2.co.uk/mobilestariffs/t...umerdatabolton Quote:
which mentions fair use of 200mb, which is pretty small considering the competition give 1gig to 3gig for £10 - £15. the webmax is £30 for 3gig, which is double vodaphones cost there is also... http://www.o2.co.uk/termsconditions/...andboltons0153 Quote:
so far i've refrained from using it over the past week since last thursday,and used roughly 30mb down and 6mb up, that was after reaching about 200mb downstream alone last thursday when i reset the stats, and so far i've not had a warning txt. i've got about a week and a half till the next billing cycle so i should manage without having to pay more, but it's a pain having to watch what i'm doing on an "unlimited" service when i'm following the rules of browsing and email only | ||
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| | #11 |
| Senior Member | Re: o2 "unlimited" web browsing bolt on
Its all change from 1st of Feb tho there are new t&cs. http://www.o2.co.uk/mobilestariffs/t...onthly/boltons http://www.3g.co.uk/PR/Jan2008/5690.htm Unlimited Data For all O2 also today announces the launch of a new £1 per day flat rate tariff for mobile web browsing from your handset as standard on all new consumer Pay Monthly price points. This is ideal for occasional data users and means customers will never again face the prospect of accidentally running up large data bills. The maximum they will pay is £1 if they browse more than 20-25 pages in a day. Below this, they will pay approximately 4-5p per page. More regular data users can opt for the Unlimited Web Bolt On at £7.50 per month. Sally Cowdry continued, “Unlimited will mean unlimited on O2. As long as customers use our services as they are intended – for example, their fingers to text and their handset to browse – and do not affect quality for others, they can do as much as they like without having to worry. We believe we are the only company in the market to be so open around fair use**.” |
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| | #12 |
| Moderator | Re: o2 "unlimited" web browsing bolt on
i've only seen mention of the true unlimitedness on non o2 websites, there's nothing in the terms that confirms it on the official o2 site which is a bit strange, especially when i search for the terms and it still mentions 200mb i haven't seen any mention of the stuff on the 3g website on the o2 site, and i noticed some of the pages i looked at were updated on 3rd feb, so i wonder why they haven't updated the rest there is the following which is dated 8th feb and still mentions a 200mb limit http://www.o2.co.uk/mobilestariffs/t...53/o2webbolton Last edited by unique; 09-02-2008 at 1:48 PM. |
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| | #13 |
| Member | Re: o2 "unlimited" web browsing bolt on
I went into an O2 shop yesterday and asked about this. The bloke said that it is truly unlimited UNLESS you really start taking the **** like use your mobile as a modem for your laptop and start downloading films and stuff. That still really doesn't make sense as there must still be a fair use policy for them to say that.
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| Thanks from: | amcluesent (16-08-2008) |
| | #14 |
| Distinguished Member | Re: o2 "unlimited" web browsing bolt on
It's all very ambiguous if you ask me. I'm not sure if the official O2 iPhone contracts have a fair usage policy but they do state it is unlimited. Personally I use it just for regular web browsing, the odd You Tube play back and iTunes download. Also a lot of my use is done using wi-fi which doesn't make use of the network. Speaking of which I was using the wi-fi at my local Coffee Republic on the Cloud network which is included in the official contract but I was getting disconnected every so often and had to log on again which was annoying. I'm not sure if that is normal or not. I may have to call O2 customer service and verify that. |
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| | #15 | |
| Moderator | Re: o2 "unlimited" web browsing bolt on Quote:
i'm not looking to use it on youtube really, i just tried it on a couple of tracks. i was amazed i could find something and how fast it played back on edge with no stuttering, and the quality considering it was a music video from a tv rip, not to mention it was by an artist that's made a big deal of removing stuff from online, and i understood that the iphone version of youtube is different from normal for some reason. if i must not use youtube in order to keep within my agreement then i can easily live with that i was more concerned about how much data was used up in the browsing i was doing, and i didn't consider it to be OTT, particulary when some of it was via wifi, although i noticed that the connection i could use isn't always working, but any use for free is a good thing so i'm not complaining. 200mb would involve restraining myself i would have thought, which is hardly unlmited, and i'm not looking to use it that much as far as my idea of use is concerned i would have thought someone might have had a bit more insight perhaps from an o2 worker, as someone surely must know the official viewpoint a bit better than hearsay from other sites. as i have went over 200mb and did use youtube a bit, plus a play with RSS feeds, i don't want to call them myself and get caught out for abusing the policy in the first couple of weeks of contract, but i'd like to rest easy in knowing i can safefuly browse from now on without repercussions | |
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| | #16 |
| Member | Re: o2 "unlimited" web browsing bolt on
Just had a call from O2 customer services welcoming me onboard the good ship O2. Poor girl didn't realise she was in for a grilling. Anyway, cut to the chase, there is a 200mb monthly download limit on the unlimited web bolt...utter rubbish. Why label it unlimited when this is clearly not the case. This was the deal clincher for me and is making me think hard about continuing with O2. CS lady said if you go over on a couple of occasions you will receive a warning, but if your constantly abusing the "fair usage" policy the bolt on can be removed. I think people need to ring up O2 and make there feelings known, their sales team are not giving you the true picture when you sign up. I was told there was no limit as long as you are not constantly downloading for the whole day. So there you have it people 200mb is your lot. Unlimited my a$$ Decisions, decisions. |
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| | #17 | |
| Member | Re: o2 "unlimited" web browsing bolt on Quote:
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| | #18 |
| Member | Re: o2 "unlimited" web browsing bolt on
Nope, I have used 40mb since Tuesday, the day the phone was delivered. Most of the data i've used has been accessing good ole Avforums, only streamed online radio when hooked up on wlan.
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| | #19 | |
| Moderator | Re: o2 "unlimited" web browsing bolt on Quote:
i've mainly accessed this site and other forums, i think the ad's on this site probably add up a fair bit of data as the site isn't really setup for mobile phone use maybe in the next few months as more competitors start offering better data deals they will relax things a bit | |
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| | #20 |
| Member | Re: o2 "unlimited" web browsing bolt on
I was ready to join Simplicity with £7.50 Data Bolt-on to use on Jailbroken iPhone but not too sure about it now with this 'Unlimited' ie 200MB limit?? I have checked on O2 online and cannt find any info in T & C regarding the 200MB limit and Unlimited meaning no limit! Now that my phone is unlocked, I am exploring other networks, and looks like only Vodaphone does a Sim only pay monthly no contract deal similar to O2 Simplicity. £15 gets u 150 min/500 texts or 225 min/100 text (which is perfect for me), but on their website I just could not see anything package bolt on for data?? But if O2 Data is unlimited, then obviously want to go with them and no doubt their Edge network/signal wil be much better than the others. |
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| | #21 |
| Member | Re: o2 "unlimited" web browsing bolt on
I just called O2 and queried the unlimited Data bolton and customer service said YES it is truely Unlimited BUT however,there is a 'theoretical' limit of 200MB if they suspect u are using the service as a modem/P2P file sharing/ and any other forms of data streaming on continous basis, then u will be asked to stop via text message! For day to day 'normal' ussage, even if u go over the '200mb limit' you will not be charged! |
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| | #22 |
| Senior Member | Re: o2 "unlimited" web browsing bolt on
Taken from http://www.o2.co.uk/termsconditions/...andboltons0153 O2 Web Bolt On The O2 Web Bolt On can only be added to a consumer voice tariff and allows you unlimited use of O2’s 3G/GPRS Mobile Data Services for Permitted Uses only. Permitted Uses of theO2 Web Bolt On are uses of your SIM Card within a handheld mobile device for the purposes of Internet Browsing and email(excluding BlackBerry® email) only. Any other use of the O2 Web Bolt On will not be a Permitted Use, including but not limited to: 1. Use with Data Cards or Modems; 2. Instant Messaging, 3. IP Telephony, 4. Point 2 Point file sharing and file transfer, 5. VoIP (e.g. Skype™), 6. Video and TV streaming, 7. Slingboxes; and 8. Use in conjunction with routers. O2 reserves the right to suggest an upgrade to O2 Web Max or to withdraw the O2 Web Bolt On from you at any time if O2 reasonably suspects you of using the service for uses other than the Permitted Uses or abuse of the service, including using an atypical volume of data as compared to normal users of the O2 Web Bolt On, which will normally be less than 200MB of usage within a one month bill cycle (termed “fair usage”). O2 will contact you before the O2 Web Bolt On is withdrawn or upgraded. If for any reason contact is not possible then O2 may temporarily bar the service until contact can be made. In the event that O2 withdraws the O2 Web Bolt On, O2 is not obliged to offer any alternative replacement service. If O2 determines that you may upgrade to an alternative service which is more appropriate for your requirements then, if you consent, O2 will transfer you to the alternative service as soon as is reasonably practicable after you advise O2 that this is what you wish to do. O2 Web Max O2 Web Max can be added to an O2 consumer voice tariff or purchased as a stand alone tariff and allows you unlimited use of O2’s 3G/GPRS Mobile Data Services for Permitted Uses only. Permitted Uses of O2 Web Max are use of your SIM Card within a handheld mobile device for Internet Browsing and email (excludes BlackBerry® email) and use with a Data Card or Modem. Any other use of the O2 Web Max will not be a Permitted Use, including but not limited to: 1. Instant Messaging, 2. IP Telephony, 3. VoIP (e.g. Skype™), 4. Video and TV streaming; and 5. Slingboxes. O2 reserves the right to withdraw the O2 Web Max tariff from you at any time if O2 reasonably suspects you of using the service for uses other than the Permitted Uses or abuse of the service, including using an atypical volume of data as compared to normal users of the O2 Web Max, which will normally be less than 3000MB of usage within a one month bill cycle (termed “fair usage”). O2 will contact you before O2 Web Max is withdrawn or upgraded. If for any reason contact is not possible then O2 may temporarily bar the service until contact can be made. In the event that O2 withdraws O2 Web Max, O2 is not obliged to offer any alternative replacement service. If O2 determines that you may upgrade to an alternative tariff which is more appropriate for your requirements then, if you consent, O2 will transfer you to the alternative service as soon as is reasonably practicable after you advise O2 that this is what you wish to do. |
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| | #23 | |
| Moderator | Re: o2 "unlimited" web browsing bolt on Quote:
i suppose if you quickly hit the 200mb limit in a very fast time they may make the assumption that you are breaking the terms, but if you are using it for lots of small amounts over the day/week/etc and go over the limit it would be reasonable to expect it's normal personal use. with normal broadband if you max out your line continously it might impact your neighbors but if you just did it for a few minutes it wouldn't be a big deal, so i suppose it's the same here, if you aren't slowing the network by streaming or downloading you should be fine. you can't really constantly tie up the network with normal browsing it also sounds like they mean they would try and phone you to agree to an upgrade before they do it, or disconnect you, so you won't go from free unlimited use to being charged, so maybe it's not so bad after all i suppose the other good news is being able to soft unlock to other networks, so you aren't stuck with o2 so much now. i've just struck a good deal so i am, which is why i'm concerned about the o2 policy, but it doesn't seem so bad now | |
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| | #24 |
| Senior Member | Re: o2 "unlimited" web browsing bolt on
As long as it's not a case of different opinions from different customer service advisers....... It's pretty clear in their terms and conditions regarding their fair use policy. |
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| | #25 |
| Member | Re: o2 "unlimited" web browsing bolt on
Now that the 'Unlimited' Data is unlimited as to their terms, then I am happy with that, I too just wanna make good use of the iphone web browsing/email capabilities when I am out and about and not at the office/home, so doubt I will even hit 200MB in a month! I have looked at others including T Mobile/ Orange/Voda and only Voda do the sim only no contract monthly plan and I haven't found ut what data plan they do yet, just browse again on their website, just cannt see any, so i assume they do any for Sim only monthly. I have been carrying 2 phones since I bought the iPhone and since I unlocked it yesterday, I have ditched the Nokia for now but will surely miss the TomTom Sat Nav installed on that phone, let's hope soon we can have SatNav on the iPhone! |
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| | #26 | |
| Moderator | Re: o2 "unlimited" web browsing bolt on Quote:
the simplicity online tarrifs are 200 mins/400 txt's for £15. personally i'd never use 100 txt's in a month of sundays so another 25 mins is better, although i don't normally use that many mins either. i got 200min+200 txt for £15 a month (it's supposedly a £25 package with £10 discount every month), but the clincher was £100 credit to account, making it effectively £6.67, but being tied in to 12 months, which was fine considering i just spent £270 on a phone that would only work with o2 (at least at that time, and without mucking about) and i've been on o2 for about 8 years | |
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| | #27 |
| Moderator | Re: o2 "unlimited" web browsing bolt on
i just noticed i was sent a letter with "fairdeal" headed on it when i renewed my contract and it said that i get free o2 web bolt on - unlimited data on your mobile the duration of your contract. underneath the small print reads "a fair usage policy operates on all unlimited promotions. for unlimited data you may use at least 200mb per month for internet browsing and email in the uk only. above this, o2 may monitor your usage and request you to moderate it if, acting reasonably, we determine it to consitute abuse. if you fail to change your behaviour following such a request we may impose standard charges or remove the applicable unlimited package from your account" so at least 200mb is fine. i think i went over by about 80mb in the full month, which was basically two youtube files, 50mb and 30mb. as i'll no longer be doing that i should be around the 200mb limit thing is, they screwed up my account. i was supposed to be paying for the bolt on, but the letter i got said it was free, and they didn't properly credit my account the cashback, which is when i noticed the mention of free bolt on. if all goes well, i might end up paying £15 a month for 200mins and 400 txts, plus free bolt on, minus £100 credit, although it says 18 month contract not 12. they basically screwed up everything, but they are sorting it out i didn't get any warnings about going over the limit either, so thats a good sign |
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| | #28 |
| Member | Re: o2 "unlimited" web browsing bolt on
"a fair usage policy operates on all unlimited promotions. for unlimited data you may use at least 200mb per month for internet browsing and email in the uk only. above this, o2 may monitor your usage and request you to moderate it if, acting reasonably, we determine it to consitute abuse. if you fail to change your behaviour following such a request we may impose standard charges or remove the applicable unlimited package from your account" That ia very good deal for you now with free data bolt on! Is this fair usage unlimited promotions different to the fair usage on the £7.50 Data bolt on? O2 are really making things complicated! |
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| | #29 |
| Moderator | Re: o2 "unlimited" web browsing bolt on
well when i renewed i understood it to be £100 cashback for another 12 months and a £25 contract with £10 off per month making £15 for calls, plus £7.50 for the data bolt on, thus £22.50 a month. they didn't mention free data bolt on. when i got my bill the £100 credit was offset against a £100 charge, and when i queried it they said everything was fine, but when i got my statement i was charged, and when i looked for the bill i found the renewal summary that mentioned 18 month contract and free bolt on, so when i called they fixed the credit but said i was being charged for the bolt on. they asked me to fax the letter to them to look into. if i'm lucky i'll get 200mins + 200 txts (although it shows as double texts online, and it's uk only txts) for £15 with free bolt on, and the £100 credit over 18 months makes it the equivilent of £9.44 a month, which isn't bad! if they don't agree to the free bolt on (which i didn't expect) i'll challenge them about the 18 months contract as i mentioned a few times calculations based on 12 months and said thats me set for another year and wasn't told it was 18 months. i factered in the original £100 credit over 12 months would bring the overall cost to effectively £15 a month for 200mins+txts plus data bolt on, but it works out more if the credit is for 18 months. i suppose they can give me another £50 credit instead to make up for it if they can't make it a 12 month contract btw, i used 320mb of data, i reset the phone at 200mb downloads, so must have used about 40mb uploads, and in the last two weeks i used about 80mb data in total, although i tried to keep the use down as i knew i was over. i didn't get any warning of being over, hopefully when they look into the account they don't pick me up for being ove the 200mb, but it was only two late night occasions i used youtube at the very start so i can show my typical use is less |
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| | #30 |
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GStarx
Guest | Re: o2 "unlimited" web browsing bolt on Ok Guys This may sound stupid lol But ii need some help. today i put the £7.50 bolt on on my phone [unlimited browsing] and well i was just wondering how much is 200mb? and how do you find out how much data you have used? Lol please help =] thanks x |
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