Hi

i have just received my Nokia N95 phone love it

texts work but no gprs mms etc i have got the settings from o2 and nothing still it tries to connect then says no packet data available
full signal though

Could it be o2 has not set me up for gprs on my account??? or any other suggestions please i want to send a picture message

Hi,

Yes it is possible that they have not setup your account with GPRS (a flag has to be set to enable GPRS) also they might not have defined a APN (in this case wap.o2.co.uk if your pay monthly) on your subscription (both of these are setup in whats called your HLR subscription), firstly have you checked that the phone is set to use wap.o2.co.uk by default? ,if so either of the above could stop you from using GPRS and you would need to get customer service to check this for you.

I have just received the N95 today just waiting for it to charge so if you need help checking the Phone settings I will post a response in the morning if this will help.

Jamie.

[dave_bass5]

I agree with Jamie. give O2 a call.
whenever i have had my tariff changed for what ever reason with O2 they always forget to set the GPRS flag and i have to call them. It can take mins or hours and you have to turn the phone off and on again to activate it.

Ok contacted o2 and yes low and behold they had not activated the gprs so hopefully when i get home it should be all ok

thanks for the help

[dave_bass5]

Originally Posted by daviddenise24

Ok contacted o2 and yes low and behold they had not activated the gprs so hopefully when i get home it should be all ok

thanks for the help

Nice one.
when i called yesterday to get mine re activated i was told up to 24hours but as soon as i got off the phone to them iand re booted my K800i t was working ok. Before that last year it took almost two days.