[al_cooper]

I've had a V3i for a few weeks on vodafone and today I was sent a few picture messages but all I got was a message from vodafone telling me that I had been sent a picture message by someone and directing me to go to their website and log on in order to see it. I'm not sure what has happenned and I'm wondering if I have something set wrong as I should be able to receive picture messages on this phone, I've looked at my vodafone account settings online and can't see anything obvious and I was wondering if someone might have an idea of what has went wrong! Any help would be greatly appreciated!

[JayCee]

Your service provider (Vodaphone in this case) have to enable MMS messaging on your account...probably best to phone them.

[al_cooper]

Thanks for the advice

[Azzin]

Originally Posted by JayCee

Your service provider (Vodaphone in this case) have to enable MMS messaging on your account...probably best to phone them.

Thanks for that, my wife's moved from Orange to Vodafone and has the same issue, and it's one of those things that I keep meaning to get sorted!

[JayCee]

Last year I moved in to the 21st century by buying a mobile with a colour screen before that I had a Nokia 6310i.
I had to phone o2 3 times to ask them to enable MMS on my account...each time I asked, the operator promised that was it done and to switch the phone off for a couple of hours and then later on it would work...needless to say it didn't and I cost my daughter a fortune on her PAYG account asking her to send test messages with a picture...eventually I phoned them and got a nice Scottish lady operator who finally did what the other 3 had promised and it worked within the hour...so if you get any problems just persevere and harass them until it's done