Last year I moved in to the 21st century by buying a mobile with a colour screen

before that I had a Nokia 6310i.
I had to phone o2 3 times to ask them to enable MMS on my account...each time I asked, the operator promised that was it done and to switch the phone off for a couple of hours and then later on it would work...needless to say it didn't and I cost my daughter a fortune on her PAYG account asking her to send test messages with a picture...eventually I phoned them and got a nice Scottish lady operator who finally did what the other 3 had promised and it worked within the hour...so if you get any problems just persevere and harass them until it's done