[WhiteHartMart]

After three weeks of getting nowhere with Tom Tom tech support I thought I'd aske about a problem with the above in here.

I originally had this Tom Tom card in my N73 and it worked fine. Having now transferred it to my new N80 (the N73 went back) it won't work.

Whenever I view the card under file manager - it appears that the important start.exe file, amongst others, has a blue circle with a ? in it - when selected it says unable to open the file.

Tom Tom keep telling me to restart/reset my phone which I have done - I have also tried it with V3 and V4 firmware!!

They now it has been used in a previous phone and this I think is the problem as there is a .bif file present with all the details of the N73 in it??

My Network is 3.

Any clues??

[cracker]

sounds like a tricky one!

if the .exe file is still present on the memory card, can you connect the phone in mass storage mode, run the exe and then disconnect it?

or if you MOVE the exe file off the mem card, disconnect the phone, connect up again and copy it on again (so it has a new date stamp etc) and then see if it runs??

[WhiteHartMart]

Thanks for the reply.

Tried both - still no change?

When I tried to run the start file from the computer - it said it was not a valid Win32 file??

[cracker]

just checked mine and i cant see a start.exe file!?

i know there was a tomtom.exe file which is what i copied on originally to make it start

[WhiteHartMart]

Strange - thanks for checking though!

Wondering if the card got corrupted or something while in my N73???


Ah well, looks like I'll have to wait for Tom Tom to get their finger out

[Lukero77]

as far as i know tom tom isn't compatible with the n80, i have tried to use it after having ti on my 6680 working fine.

[essjay]

Originally Posted by Lukero77

as far as i know tom tom isn't compatible with the n80, i have tried to use it after having ti on my 6680 working fine.

I have had Tom Tom working fine on my n80 for about 2 months now, I had a few problems at first with the bluetooth dropping out, but a firmware upgrade sorted that out.

[WhiteHartMart]

Yep Tom Tom 6 is fully compatible with the N80 - confirmed on the Tom Tom website - the problem seems to be when you try to use it on a second 'phone??

Tom Tom have promised to call me to rectify the issue??

I keep having problems with linking my nokia smartphone to tomtom too - their tech support seems to be appalling - a case of once you get the product and they get their cash they are no longer interested.. Shame really because both products are great, though not easy to pair

Originally Posted by Lukero77

as far as i know tom tom isn't compatible with the n80, i have tried to use it after having ti on my 6680 working fine.

tom tom 6 works with the n80 but check that you have the latest firmware on your n80 you can get a firmware download from nokia website via your usb cable for your phone latest firmware version 4.0

Originally Posted by WhiteHartMart

Strange - thanks for checking though!

Wondering if the card got corrupted or something while in my N73???


Ah well, looks like I'll have to wait for Tom Tom to get their finger out

i had an n73 and it kept screwing memory cards and eventually stopped altogether if it is still in warranty get it changed or at least upgrade the software i sent mine back and got the n80 and the n80 is more user friendly

Originally Posted by Napster

I keep having problems with linking my nokia smartphone to tomtom too - their tech support seems to be appalling - a case of once you get the product and they get their cash they are no longer interested.. Shame really because both products are great, though not easy to pair

have you upgraded your software via the nokia upgrade link from your pc with your data cable for the latest firmware this should help
make sure you back your data up first though

Originally Posted by cracker

just checked mine and i cant see a start.exe file!?

i know there was a tomtom.exe file which is what i copied on originally to make it start

you need the sis file to be able to install tom tom this has to be put in the tom tom folder but it does not like version 5 must be version 6 and check you have the latest software via the nokia upgrade

[azz]

This may be a stupid questions but what do i need to use tt6 on n80

eg- n80 sd card ?size and away you go or do i need some kind of gps module in the car?

How do i check the firmware version on phone

azz

[essjay]

To check your firmware just type *#0000#.

I have a 2GB card in mine and is plenty big enough.

And yes you will a bluetooth GPS receiver in the car