[Matthew Attoe]

Hi,

I have a Nokia 6280 (firmware 3.81) on O2, which was an upgrade from a 6230.

For the 3 weeks that I've had the phone, I haven't had any problems. I have been able to send and receive picture messages without any problems whatsoever.

Then, on Monday, my wife (who is on O2 PAYG) sent me a picture message (NO, not that sort of picture ;-) ), but instead of receiving the picture I get a text message saying to go to the O2 website to view the picture, etc etc.

This has happened with every MMS I have since received and I am also now unable to send MMS as well. Normal texts come and go fine. I also seem to be able to establish an internet connection, too.

I have been in touch with O2 Customer Service. They have sent the setting to my phone and they have also emailed me the settings (all 28 steps worth!), but no joy! O2 have also confirmed that I have no bars or limitations on my account.

I could kind of understand the situation if the phone had never been able to send or receive MMS, but to suddenly just stop. I'm certain that I hadn't fiddled around with the phone settings or anything.

Does anyone have any ideas or advice that they would be kind enough to pass on to me.

Any help you could offer would be very gratefully received.

Many thanks in advance for you time.

Matthew