Problem regarding V220 and Phonetools Lite

My friend recently let me borrow his cd of phonetools lite version 3.11d so I could use it to transfter pics from my phone (motorola v220) soon after my V220 got damaged and i got it replaced this morning with a new v220 but now phonetools wont let me transfer pics or mp3 ringtones from my pc to my phone or vice versa. Sometimes it just freezes and at the moment it wont let me select "my pictures" or "my music" on my phone so i can start the transfer. This is really annoying coz now I can put any mp3 ringtones on or transfer my pictures. When I select media on my pc the little phone logo at the bottom reads "modem management disabled" so I'm assuming that has something to do with it. I've constantly checked usb connection from my phone to pc and its all in place .I've tried uninstalling then reinstalling the software but still no joy. Can anyone please shed some light?