[spiderman999]

Dear All,

I have activated the passport plan in Australia via my Vodafone contract. I am able to telephone my mother on her mobile beginning with 04 (Telstra). But if she tries to redial last number to call back, the number will not connect. How can this problem be rectified please?

Thanks

[prking]

Originally Posted by spiderman999

Dear All,

I have activated the passport plan in Australia via my Vodafone contract. I am able to telephone my mother on her mobile beginning with 04 (Telstra). But if she tries to redial last number to call back, the number will not connect. How can this problem be rectified please?

Thanks

The first thing to check is that her tariff allows international calls or that she doesn't have an international bar in place.
Secondly, if she dials your number can she call you? (Does the problem only occur when she uses calls from the call log)