The Sharp LC-46LE831E 3D TV info/owners thread *Part 2*
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| | #61 | |
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That "Five Year Warrenty" crap is a joke. If they can't help now what will they do when the 5 year warrenty is in effect. "send me picture"..."we dont classify it as a fault" ![]() Like you have said, if you are not happy it should be know questions asked replacement sent! Why would we make stuff up about a set we spent good money on ![]() Sharp customer sales really needs to sort itself out! | |
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| | #62 |
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It seems to depend on who you get... I never sent pictures as I was at work and they agreed to swap it anyway, perhaps that's the way to go? I would phone back and say you have noticed another dead pixel in the middle of the screen but say the camera has broke |
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| | #63 |
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I just read that one customer had some dead pixels sharp then asked for pictures where not happy with that, asked for a picture showing all four corners then asked for a video!
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| | #64 | |
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| | #65 |
| Member | Nope, no pictures requested. The fault was that unless you were sat directly in front of the set (and by directly I mean if you moved your head more than a couple of inches from dead centre) the picture washed out completely and when showing a dark scene the dark area detail vanished into a mass of black blocks. This was using the standard picture setting out of the box.
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| | #66 |
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Right so in a better turn of events.. I used the online return form enquiry last night and they called me about 11am this morning to say they would replace the set, the lady on the end of the phone was very positive from the get-go rather than the dedicated Aquos TV line who were blunt and negative before even mentioning any fault. She has arranged an RMA return label and the TV could of been picked up as early 2moro but since it takes 3 days to deliver a new one I'm now getting it picked up on Monday instead and that should mean the new TV will arrive on the same day or Tuesday at the latest. I asked about their policy on this kind of fault and explained that I recently had a Dell LED LCD PC Screen with one dead pixel that was replaced in this way, afterwards the second one was fine and I've been happy with it ever since, she said that they would very much try and help me be happy with my purchase but as PC screens are smaller (Still 23") and you sit closer these faults are easier to notice and therfore considered more of a problem, also as the TV is bigger and has millions of pixels there was more of a chance of it happening, although saying that on the Sharp website they say "Failed Pixels are very rare on Aquos LCD TV's" To wrap it up she said that if I faced the same problem on the new set then I could either replace it again or seek a refund, all in all I'm much happier with the service using that support option rather than the very poor dedicated Aquos line support (which may useful if say your TV doesn't power on at all in three years time or has a fault that doesn't need to be proved and is subject to opinion but for these I guess "subjective faults" fairly useless) Will keep all updated, next post will be about image quality and setup.. |
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| | #67 |
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On my current 40" set while watching a football game in 3D I noticed a 6 inch wide vertical band down the center of the screen that is hard to explain but I'd best call it slightly shadowy? When the ball is switched from one half to the other (aka route one :P) I really notice this cloudy line, this is also the case in 2D as well, and if you pull up a white .jpeg image that fills the screen and move your head right and left you can see it too. Now is this what people mean by banding issue? I know of the dead pixel issues and edge backlight issues too (which I dont think mine suffers from?) I also found while watching dark scenes in a film last night (Hanna on Sky Movies in HD) the seemed to be a lot of what I'd call motion blur? What ever it is it certainly wasn't ever visable on my 5 year old Sony 32v2000 LCD TV, its almost as if it lacks sharpness or clarity even though this set is 1080p and my old one was only 720p (I know Sky HD is only shown in 1080i though so the same on both) I might have a look through the thread and AVForums Review for better settings than the standard ones but at the moment the picture just doesn't beat or even match my old Sony one.. Another issue I have is with Sky+HD, when I turn the TV into 3D mode and watch a program I think something to do with the 3D infrared signal messes with the Sky Remote making nearly impossible to pause/rewind or anything really when the 3D mode is on, anyone else experienced this? |
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| | #68 | |
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my one now is fine but I can still notice it if I look for it... there is one line on the left which is more obvious and is just visable on a grey screen but I accept it as a fault of the tech rather than the TV, if I just watch the screen rather than looking for faults I rarely notice it, nore does anyone else. I've posted a grey screen test in part 1 of this thread which may give you some reference. Also have a look at the Samsung D7000/D8000 thread as they seem to suffer really badly with this.As for the blur issue, I find this TV is amazingly blur free... if you use the scanning backlight on scan (or high if you want it looking too smooth) then it removes the blur to almost nothing IMO, with the scanning backlight off it has a tiny amount. Football seems to really test it and you have to remember it is an LCD and not a plasma so it'll never be 'as good' in that respect ![]() There is a well documented 'blue overdrive trailing' issue on sharp TVs, it seems that black can cause some dark blue trailing... you'll need to look it up on youtube to get an idea - I have rarely noticed this in real world viewing tho, but it is there if you test for it - maybe this is what you are seeing? This is a £500 TV (40") which competes with the top models which can be over £1000 so I can forgive a few niggles personally... although it did take 5 of these TVs before I got one I'm happy with | |
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| | #69 | |
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![]() My choices of TV were between the Sharp LE, Sony HX and Samsung D7000 after reading up on reviews I chose this one reguardless of the price, my budget was around £1,000 but I went for this one because it seemed to suit my needs best. I understand your point when you mention about it competing with others though.. I'm going to try some gaming out and watch some football and films with these new settings, if all goes well and my new set arrives monday and fault free then I'm sure i'll be happy with my choice! Saying that since I moved my room around (Could only fit a 32" pre-move) its left me thinking I could of got away with the 46" version instead, doh! | |
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| | #70 | |
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The list is...... Samsung le40c650 x 2 LG 32ld490 Samsung ue40d5520 Panasonic 50st30 Lg lw550t x 2 (one of which I still own) Samsung ue40d6530 Sharp 40le831 x 2 (one of which I still own) I can safely say all the led/lcd tv's on the list have had banding to some degree. You are correct when you say it is a fault of the tech as opposed to the tv. I have given up trying to find a tv without any banding as I really don't think they exist. The 2 tv's I own have very minor banding & I really have to look for it to see it, if I follow the action on the tv it is hardly noticeable, though the hard bit is training my eyes not to look for it which is difficult once you know it is there. | |
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| | #71 |
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[QUOTE=lloydread;16548488 This is a £500 TV (40") which competes with the top models which can be over £1000 so I can forgive a few niggles personally... although it did take 5 of these TVs before I got one I'm happy with [/QUOTE]This is a £1000 set reduced to £500 and should compete. In the same way that a GT30 can be had for £650 and would compete well with £1000 sets. Held off purchase of Sharp due to issues previously noted. |
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| | #72 | |
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| | #73 | |
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| | #74 | |
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Every number I tried ring to get support got me to a person who was very blunt and seemed to fob you off with short responses too, if they have a way to make a complaint about the after sales service I'd be willing to do it since I found it that bad. I'm still trying to find optimal picture settings for my TV before the new set arrives, I thought I'd found something acceptable and used that for playing my Xbox for a while (albeit on a new game I hadn't played before so I didn't have expected colours in my head aleady) then when switching back to watching Sky HD found it fairly off still. To prove its not just me (I'd say I'm fairly picky when it comes to this sort of stuff but hey its alot of money on a product I want to fully enjoy) I watched my usual weekly viewing on The Walking Dead on FX HD with my brother and straight away he mentioned the blurry mess in shadows and darker scenes, it looks terrible and I fail to see how this new £1000+ RRP 2011 TV can be so much worse than a 5 year old 720p Sony LCD in terms of showing SD/HD and during games!? I'll keep trying with new settings (Just done a factory reset) and maybe the new set that comes will be better all round (I hope) but if the new one comes and I can't even get the settings on-par with my old LCD let alone better I'll have to just sent it back and get a refund. On the positive side I really like the litte Aquos light on the front of the TV under the Sharp logo | |
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| | #75 | |
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Anyways on your blurry-ness issue. You are right that the fact that tv's made 5 years ago have better features then ones out today in 2011/2012 . Like with the Sharp the EPG, cuts of the sound so if you want to view information regarding a tv programme you will miss what you are watching or have to wait for the internal ![]() The blurry issue I couldn't see a problem on however, mine was amazing in handling fast moving images such as footy. Much sure your scanning backlight is on. | |
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| | #76 | |
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I also have a Sony 46W5500 from a few years back downstairs in the living room and again the quality of that set is emmense and that was only £550 at the time too, so why hasn't the quality aparently transfered over to the new Sony 3D LED TV's? My blurryness isuues arent related to the speed of things moving, I played Fifa 12 just fine (except from seeing that banding issue down the middle I explained) and the same with Need for Speed no motion blur to note, its more a lack of clarity, my brother described it as like the parts of an RTS games map that you either haven't discovered or have discovered but aren't near at the moment lol I'm sat here viewing this page on my 23" Dell LED Monitor, the colours are great and the crispness of the fonts and movement is sharp, also I have no problem playing Burnout Paradise with reguards to motion blur or anything so basically why can't my TV offer the same quality in picture? | |
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| | #77 | |
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![]() This is just manufacturers cutting costs and corners, advertising one "killer" feature and leaving the rest in the corner. If anybody has come up with a perfect tv, please let me know?? However I don't think there is one out there as yet. | |
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| | #78 |
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Anyone ordered from Sharp affinity via Quidco and got cashback ? Tried it and got declined (due to not meeting T&Cs) .. so was wondering if anyone has been successful.
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| | #79 |
| Member | I'll let you know how I get on, mine didn't track so I raised a claim and its sitting at £24.95 at the moment, however looking on TopCashBacks website it mentions in the conditions that no Cash Back is tracked when using Affinty deals, I looked and it didn't mention it via QuidCo hense I used that even though its 5% less..
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| | #81 |
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Any recommendations for a budget 3D enabled player spotted this http://www.amazon.co.uk/gp/product/B...=hotukdeals-21 any thoughts could sell the free disks for £20 or so |
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| | #82 | ||
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Last edited by lloydread; 08-03-2012 at 10:20 PM. | ||
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| | #83 | |
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| Thanks from: | solidamber (08-03-2012) |
| | #84 |
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Received mine today, some initial reaction, first off I haven't got a bluray player yet, Why? My upscaling Denon player does such great job! Dvds look like many a HD demo I've seen.... First SD (sky) quite disappointing, the pictures that looks fine on my Panasonic plasma look very youtube like on the Sharp. Watching a bit of Casino Royal DVD via the 1080p upscale on the Denon look great, you can see every hair and pockmark on peoples skin. all the detail showed up... sets and stunts looked like you can see it's movie set, if you know what I mean, YELLOW wow I dont think that extra yellow pixel was a good idea everything yellow was highly exaggerated the yellow cabs popped out the screen and that's without 3D turned on! and explosions where sickly yellow. I'll have to play around with the settings. now looking at this budget player, apparently it is easily made multi region for DVD and Blu ray http://www.amazon.co.uk/Toshiba-BDX3...1311715&sr=1-1 any thoughts Last edited by solidamber; 09-03-2012 at 4:50 PM. |
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| | #85 | |
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| Thanks from: | solidamber (09-03-2012) |
| | #86 |
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Does anyone have a "torchlight" effect above the Sharp logo & beneath the bezel directly above on the top off the screen ? It is only noticeable on panning shots whilst watching football etc. Both the le831's I've had have had this. |
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| | #87 |
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The 56" JVC LCD projector TV I just sold had this effect above the JVC logo on the bottom of the screen
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| | #88 | |
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Last edited by mabbyb; 11-03-2012 at 8:33 PM. | |
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| | #89 | |
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| | #90 | |
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It is basically vertical shadows (or brighter strips) running from the top to bottom of the screen, which are only visible during panning shots i.e foootball & golf, or when the screen is a uniform colour. If you have not seen it I would strongly advise you not to look for it, as once you have spotted it your eyes are constantly drawn to it. As I put in an earlier post I have seen it in every tv I have owned in the last year (which there is a long list) & I am starting to think it is present in every led/lcd tv to some degree. | |
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my one now is fine but I can still notice it if I look for it... there is one line on the left which is more obvious and is just visable on a grey screen but I accept it as a fault of the tech rather than the TV, if I just watch the screen rather than looking for faults I rarely notice it, nore does anyone else. I've posted a grey screen test in part 1 of this thread which may give you some reference. Also have a look at the Samsung D7000/D8000 thread as they seem to suffer really badly with this.

. Like with the Sharp the EPG, cuts of the sound so if you want to view information regarding a tv programme you will miss what you are watching or have to wait for the internal






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