[Idol the Bear]

If I upgrade to the latest software can I revert back to my current version using the alternative software option? I am keen to benefit from the improved 3D picture but nervous that it might impact on the 2D picture which is superb. Alternatively, has anyone who has updated to 1021.1 experienced any problems?

[sandmatt]

No problems so far just benefits.

Never thought the 3d was bad but there is definite improvement.

[Idol the Bear]

Thanks sandmatt - can you revert back to your previous version using the alternative software option?

[sandmatt]

Don't know - just be aware that it will reset all your settings so make a note of them, or just re do them.

[Hammy66]

I'd never want to go back unless it was just to compare how poor the 3D was before. So much better now and the 2D picture is still as great. I think they've even sorted out the backlight issue.
When I got this telly in December 2011 I kept being wowed by the 2D picture, now I'm being wowed by some of the Olympic 3D stuff(especially the canoeing) and my 3D blu-rays(had stopped buying them, now I want more).
I'd love to see this TV reviewed again based on this firmware upgrade as I think it would beat any other in terms of 2D, 3D and sound at the price I paid for it (£649).

[sandmatt]

I think the same.

What settings are you using for 3d (perspective)? Really impressed so far watched loads of 3d again.

[Icarus]

Originally Posted by sandmatt

Don't know - just be aware that it will reset all your settings so make a note of them, or just re do them.

Not sure why, but when I upgraded to the latest firmware it didn't resets my settings.
That was going from 1020.1 to 1021.1 btw.

[Teflon]

Just upgraded (yesterday) to the latest firmware. To be honest, I don't think there's any real improvement in the 3d. There's certainly no improvement in resolution, and cross talk is much the same.

Perhaps I'm missing something?

[Hammy66]

Originally Posted by sandmatt

I think the same.

What settings are you using for 3d (perspective)? Really impressed so far watched loads of 3d again.

Not sure Perspective and Optimisation improve the overall picture so just keep them at 0.

[Hammy66]

Originally Posted by Teflon

Just upgraded (yesterday) to the latest firmware. To be honest, I don't think there's any real improvement in the 3d. There's certainly no improvement in resolution, and cross talk is much the same.

Perhaps I'm missing something?

When I upgraded my TV it said my previous version was 1018 so maybe you've already had an improvement inbetween so it's not so noticable.
What format of 3D were you watching?
The 3D conversion built in to the TV is still pretty useless.
The 3D olympics highlights on BBC freeviewHD is good but I do notice more crosstalk at times than on blu-rays(maybe this is down to quality of the freeviewHD signal). If I watch 3D Olympics with timeshift on and then rewind back there's loads of crosstalk.
Quality in 3D blu-rays has definitely improved a lot for me, more depth and less crosstalk(sometimes can't notice any unless I start looking closely for it). Objects and characters in Tangled, Despicable Me and Puss in Boots(especially in the bonus film) look more solid and viewing them has been far more enjoyable.
Maybe you need to alter other settings to improve things or maybe it's your 3D blu-ray player (mines the Panasonic DMP-BDT110).
I'm not sure either that the resolution is any higher but it's still good enough for me.

[sandmatt]

Originally Posted by Teflon

Just upgraded (yesterday) to the latest firmware. To be honest, I don't think there's any real improvement in the 3d. There's certainly no improvement in resolution, and cross talk is much the same.

Perhaps I'm missing something?

Have you got the perspective set too high? I manage to eliminate all crosstalk by playing with that.

[Biggunspaul]

Can anyone confirm if the latest 6 series Samsung play 3d films in full 1080p as I have been offerd the chance of a free upgrade to the new 6800 samsung model

[Advocate]

I've just upgraded to the 1021 firmware and can definitely see an improvement in the resolution when in 3D mode, the menus are much sharper. At last we have true FULL HD as promised!!

[slliw]

Just returned my 40D6530 back to Richer Sounds for store credit. (Thanks to RS Mr Clayton who once again responds promptly to PM's). I had the TV just over a year put took out the 5 year warranty at the time.

I added money and picked up the 46ES8000 which if I'm being completely honest doesn't look as sharp as the 40" D6530 I just returned. It could be that its cos I've gone from a 40" to a 46". I am using the same settings but it just don't look right.

[Biggunspaul]

Have returned my 6530 and have gone for a 46" es7000 which I managed to get a good deal on as Currys were doing 20% off which made it £1360 plus came with a free smart 3d blu ray player,£50 worth of film downloads,and a free galaxy tab 2,and blagged 5 extra pairs of glasses,not a bad deal I felt.

[chromosome]

On what grounds are you guys returning your TVs? Im abit disappointed about the 3D not being full hd and noticed uneven banding.

The TV was bought from richer sounds

[forthay]

Originally Posted by chromosome

On what grounds are you guys returning your TVs? Im abit disappointed about the 3D not being full hd and noticed uneven banding.

The TV was bought from richer sounds

I returned mines based on the initial marketing claims of Full 3D HD. My case was helped by the fact a member of JL told me it was Full 3D HD when the TV was purchased (I don't blame anyone in JL as they've been great). So the process for me was Raised a JL support ticket who referred me to Samsung UK -> called Samsung and eventually got through to a chap in Gateshead Customer Services. Took his name -> called back JL who confirmed with Samsung and I was offered a full refund. Samsung's technical department were a bit frustrating though. It took over a month with them and they continued to claim it was full 3D HD and they wanted firmware updates, test pictures done and even wanted it picked up for a repair (the final straw). I guess they were just trying to be helpful though. The weird thing is that when I pushed back on a repair I was put through to the customer services he said straight of the bat "you're right" so quite why the technical department wasn't in the loop I don't know.

[Chunkwana]

It was the vertical banding with me at RS. I had to have it repaired at first through extended warranty. Replaced the panel at first which made it worse, then another 2 visits by same engineer who soak tested it in the lab and came back no fault found despite agreeing the issue had got worse.

Contacted RS again who said to return to shop, they tried to credit me but I insisted for full cash refund which they did. Don't blame RS for trying to keep hold of the sale but had already seen a Panasonic 50VT300 at Costco for £900.

3D on VT30 is outstanding, no regrets swapping.

[Icarus]

Originally Posted by Chunkwana

It was the vertical banding with me at RS. I had to have it repaired at first through extended warranty. Replaced the panel at first which made it worse, then another 2 visits by same engineer who soak tested it in the lab and came back no fault found despite agreeing the issue had got worse.

I'm not sure how replacing a panel can make the problem worse.
Of course you can have even worse banding compared to the first panel, but technically it is a new problem as it is a new panel.

Although why they don't test the panels before changing them I don't know.

[Chunkwana]

Originally Posted by Icarus

I'm not sure how replacing a panel can make the problem worse.
Of course you can have even worse banding compared to the first panel, but technically it is a new problem as it is a new panel.

Although why they don't test the panels before changing them I don't know.

Pretty useless reply.

[Biggunspaul]

I returned my set as it was advertised as full hd 3d and it was not and also the YouTube app would not work for some strange reason.currys were really good about it all but Samsung were a pain in the bum.they admitted that the tv was NOT full hd 3d but they said that it does not state anywhere that it is meant to be full hd 3d,which is funny as when I press the 3D button on the remote it comes up on the screen SAMSUNG FULL HD 3D.Samsung said it was down to Currys to sort out and Currys said it was wrong what Samsung said as they had seen the video I took of my tv displaying Samsung full hd 3d logo,they agreed it was only fair to offer me a full refund.

[Icarus]

Originally Posted by Chunkwana

Pretty useless reply.

Not as useless as your reply.
I was trying to say that panels should be checked for banding, especially if they are being used to replace one that already has banding.
Not much point replacing a panel with one that already has banding is there?
I sometimes wonder if they use a panel that they've taken from another TV that had banding, in the hope that the new people won't see the problem till it is too late.
As far as I'm aware it is the panel that is the cause of banding not the TV components.

[nate247]

Originally Posted by Teflon

Just upgraded (yesterday) to the latest firmware. To be honest, I don't think there's any real improvement in the 3d. There's certainly no improvement in resolution, and cross talk is much the same.

Perhaps I'm missing something?

No, I'd have to agree 100%. Cross talk is possibly worse for me, resolution is still not great. Added to that the backlight bleed is still apparent and the clouding seems to have worsened slightly.

All in all, it's a slight improvement on the old firmware I was using. However it's still not close to what I'd expect considering what we / I paid for the set. Shame really and the last time I'll buy a Samsung set

[andyjones1983]

Hello All,

I have upgraded my firmware last night and as warned on here it has reset all my settings. I want to know if someone cantell me the best settings for my size panel prefferably settings that is proven with calibration, I'm obsessive about getting the perfect picture on my tv but am very amatuer at it.

p.s Has anyone else noticed a huge sound difference between hd and sd, I have a 4 week old baby in my room and when I am changing channels she pretty much wakes when turning on HD..... Odd

[slliw]

Originally Posted by chromosome

On what grounds are you guys returning your TVs? Im abit disappointed about the 3D not being full hd and noticed uneven banding.

The TV was bought from richer sounds

I bought mine from RS over a year ago and took out the 5 year warranty paid about £850 which also came with free Samsung blu ray player 2 pairs of glasses. As others have said it was the 3D that was the basis of return.

Samsung asked me to contact the retailer. RS gave me a store credit of £605 taking the value of the tv as it currently stands + warranty calculated on a pro rata basis.

I did get to keep the blu ray player and glasses as RS said they were freebies courtesy of Samsung. I've now got the 46 ES8000 which also comes with a free Samsung galaxy tab subject to redemption via Samsung. I'll be flogging that as already got iPad.

[Hammy66]

Originally Posted by nate247

No, I'd have to agree 100%. Cross talk is possibly worse for me, resolution is still not great. Added to that the backlight bleed is still apparent and the clouding seems to have worsened slightly.

All in all, it's a slight improvement on the old firmware I was using. However it's still not close to what I'd expect considering what we / I paid for the set. Shame really and the last time I'll buy a Samsung set

First of all I'm a bit confused. You say crosstalk is worse, resoultion still not great, still got backlight bleed and clouding worsened yet it's a slight 'improvement' ?

I've upgraded from a 1018 firmware to 1021.1 and my 3D is now much better. I don't think the resolution is any better but picture clarity on mine has improved I think due to less crosstalk, which is also probably what gives greater depth to the 3D.
I'm sure there's less of a backlight problem too and only really notice it at night if I have all the lights off (which is probably bad for your eyes so best avoided anyway).
I'm getting the best quality 3D from Blu-ray. What format are you watching? 3D Blu-ray, video clips on USB stick or Freeview HD BBC Olympics? If it's Blu-ray could it be the Blu-ray player that's creating the crosstalk?
I'm very happy with this TV now. I was looking for a good midpriced TV and 'What HiFI' had it up against a similar priced Panasonic and LG TV and this one had better sound and 2D picture but lost out on it's 3D. I'm sure that if reviewed now the improvement in 3D would put it well above the other two.

[nate247]

It appeared a contradiction of sorts on second read buddy, your right. However what I was in effect saying is that bar the clouding there have been improvements all round and thus my sentiments that the firmware was better than I was running.

However when compared to the full HD 3D Panasonic we also have (the part I failed to elaborate on sorry), the resolution is "still not great".

Cross talk is also clearly visible on BBC Olympics (our main source of 3D currently) and backlight bleed probably a smidge better. But again overall is still an issue for me.

I think I checked on the panel some time ago and it was the so say worse of the two that I'd ended up with. So perhaps that's the reason we are having differing results? Be interested to hear what media sources are working better for you however as like you say, somewhere lurking the TV has talent. Just my ownership experience has been tainted for as long as I have owned the set sadly.

Look forward to hearing though. Cheers Nathan

[mojoeuk]

anyone like me notice with this the tv when watching films I noticed other week watching horrible bosses when Colin Farrell is standing in the office behind the blinds are down i get a juddering flickered image its doesn't seem to handle the motion well, I noticed this on other film but this film was most distracting. I set the motion to smooth and custom judder 8 and blurr still no no effect. It also appears with acting wear striping suits clothes it flickers anyone know of the cause?

[youngbuck uk]

Originally Posted by mojoeuk

anyone like me notice with this the tv when watching films I noticed other week watching horrible bosses when Colin Farrell is standing in the office behind the blinds are down i get a juddering flickered image its doesn't seem to handle the motion well, I noticed this on other film but this film was most distracting. I set the motion to smooth and custom judder 8 and blurr still no no effect. It also appears with acting wear striping suits clothes it flickers anyone know of the cause?

Set motion to Clear, That seems to solve most of my problems,
Alternativly i set it to custom, blur 10, judder 4.
Its not great with motion tbh, my old 100hz le40b650 sammy would wipe the floor with this new tv.

[Icarus]

Originally Posted by mojoeuk

anyone like me notice with this the tv when watching films I noticed other week watching horrible bosses when Colin Farrell is standing in the office behind the blinds are down i get a juddering flickered image its doesn't seem to handle the motion well, I noticed this on other film but this film was most distracting. I set the motion to smooth and custom judder 8 and blurr still no no effect. It also appears with acting wear striping suits clothes it flickers anyone know of the cause?

I had to turn game mode on to get rid of juddering.