[Giraffe76]

Hi all,
I have friends that are currently with sky but the phone line that was installed years ago has degraded and their connection speeds are no more than 1MB at best, sky wont install a new phone line for free but they have contacted TALK TALK who will.

Is their any other companies who would do the line installation for free?

Regards

[warren2]

Originally Posted by Giraffe76

Hi all,
I have friends that are currently with sky but the phone line that was installed years ago has degraded and their connection speeds are no more than 1MB at best, sky wont install a new phone line for free but they have contacted TALK TALK who will.

Is their any other companies who would do the line installation for free?

Regards

BT if you order broadband aswell.

[wormvortex]

You do realise if you change service providers an get a new line you don't get a new physical line. It is the exact same copper cables right back to the telephone exchange.

[Scholes18]

Depends on age.. I've looked into infinity and despite having a physical bt line to my gaff ( though I'm currently on VM ) BT stated they would replace the line..

[wormvortex]

BT would have no idea on the wiring at your home. If you were told this then you were told incorrect information. Only the openreach engineer who turns up on the day would know if anything needs changing.

[Scholes18]

Originally Posted by wormvortex

BT would have no idea on the wiring at your home. If you were told this then you were told incorrect information. Only the openreach engineer who turns up on the day would know if anything needs changing.

Used to be with bt when I first moved in to m house. Then went with cable ( nynex at the time ) when I took their tv. It was BT that told me it'd need replacing..