Member Log In

Not a Member Yet?

It only takes a minute to start enjoying the benefits of AVForums membership, and it's free!

BeBox keeps turning off...

Post Reply
Old 25-04-2012, 9:16 AM   #1
Member
Istanbul_Kop's Avatar
Join Date: Sep 2005
Thanks: Gave 8, Got 27
Posts: 986
BeBox keeps turning off...

I've been with BE for many years. I have always been happy with their service.

However, since around Christmas, I appear to be having major issues.

Basically, I lose connection a LOT. This happens when I'm doing nothing, when I'm downloading, playing a game etc etc - point is, it seems random.

The Bebox clicks itself off and then on again. Then I have to wait for it to come back on.

Sometimes the BeBox will seemingly lose connection to my PC (wired connection). Which means I have to reboot the BeBox.

This started happening around Christmas for no apparent reason. After years of great service and connection, it has become a pain.

The Box is a SpeedTouch 780. I have tried completely starting again with the box, wiping to factory defaults, and I have also upgraded to the latest firmware, but the problems still persist.

Is my router 'failing' or has Be's service deteriorated? Any ideas what I should do?
  Quote
Advert
Log in or sign up to remove
Old 25-04-2012, 12:27 PM   #2
LJx LJx is offline
Senior Member
LJx's Avatar
Join Date: May 2009
Thanks: Gave 39, Got 353
Posts: 2,900
They will send you a new box if you ask them, I got one ages ago. Also pretty much any router works if you have a spare lying around in the meantime
  Quote
Post Reply



Thread information and display options
Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off