[Greg Zepplin]

When I plugged my 3GS in today, itunes popped up and said do I want to update to OS3.1, I clicked yep and it started the process. After a while it came up with a 1604 error (iirc) and since then has been stuck in recovery mode, I try to recover but it keeps giving me the same error. When I turn it on it just shows the itunes logo and the usb connector and nothing else.
Also now when I plug it in, iBoot pops up in the system tray and tells me I should be using USB2.0 instead of low speed - all my ports are USB2.0 and I've never had any problems before.
iTunes only recognises the phone intermittently.

I've reinstalled iTunes but to no avail. I've downloaded 3.0 & 3.0.1, tried to recover using them but it turns out after installing 3.1 you can't restore to anything but 3.1. Although it 'starts' in recovery mode all the time I've also tried manually turning it on in recovery mode (power & front button for ten seconds) but I just get the same thing from iTunes.

Bugger.

I've had the 3GS for three weeks, not Jb'd it or anything, just downloaded a few free apps and synched a few albums.

Anyone else had this problem? Actually the question I'd rather be answered is, anyone know how to fix it? A long Google session says no I saw something about the iRecovery app but don't want to **** around with non-apple apps just yet.



As a light hearted aside, I also tried reinstalling the USB hardware drivers, but after uninstalling them I remembered my KB & mouse are usb wireless so they stopped working & I had to empty all the cupboards trying to find a ps2 kb so I could log back in, lol

[KaidM]

Hi Greg

I have been reading a lot of the forums but yours is the first instance as described by yourself of a phone that does not want to upgrade to 3.1. I assume as part of the Itunes reinstall you have switched your PC on and off completely in case the problem lies with your PC rather than your phone.

As you have not jailbroken then your 3GS is still under 12 months warranty with Apple (assuming its UK purchased) so you should be able to go back to the store to get it solved or replaced.

Sorry I cannot be of more help.

Kaid

[hutch]

YouTube - ipod touch/iphone 1604 error how to fix

Update and restore alert messages on iPhone and iPod touch

[Greg Zepplin]

Thanks Hutch - I've tried both of them but no luck.

Kaid - why do you think the problem lies with my PC after restarting it? EDIT: Just reread your post, for some reason I mentally added the word 'which' in there and thought you mean it was my pc playing up, oops!

[simon69c]

Things I would check are...

Update to iTunes 9 if not using it already.

Try a different USB port (connect directly to a port on the PC rather than a hub).

If you are using the dock connector then try connecting without it.

[Greg Zepplin]

Thanks Simon, unfortunately I've tried those already.

Going to nip round a mate's place tonight to attept the restore using his mac. Then load everything back on it using my pc, hoping it doesn't cause the same error again...

Bloody annoying

[Greg Zepplin]

Not quite sure what I did but I've fixed it, whether I'll have other problems with 3.1 is yet to be seen. This is what I did:

Turned PC on, connected iPhone, tried to restore, same happened as yesterday. Restarted & repeated 3 or 4 times on different USB ports (again) but still no luck.
Went in to the BIOS and found my USB ports were set to full speed rather than HiSpeed so set it to HiSpeed, restarted and tried to restore a few more times. Didn't work, still got the iBoot message saying I was using low speed USB.

I went back in to the BIOS and disabled low speed USB support completely in the hope iBoot would get it's act together (in case that was causing the problem). Restarted and realised my USB KB & mouse are USB1.0 and couldn't do anything with my PC, lol, so turned the PC off & removed the mobo battery for a few minutes. I popped it back in and the BIOS had reset; I changed USB to support HiSpeed, restarted the PC & logged in. I connected the iPhone and heard the "diddle-ink" for the first time in a while, clicked restore and it did it as it should! Still had the non-HiSpeed message from iBoot though. Either my mobo (Asus K8s-mx I think) is screwy or iBoot is bananas.

After the restore was complete it automatically backed up my (restored to factory settings) iPhone which overwrote the backup with all my settings, pics, music, apps and filthy texts, nice

At least it's not bricked any more.

I know it's a bit of a long rambling post but thought I'd put as much detail as possible in case anyone else has the problem and there's something I did that fixes it.

Right, off to the app store...