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Question about returning Iphone 3GS to Apple online store

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Old 21-08-2009, 10:28 PM   #1
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Question about returning Iphone 3GS to Apple online store

Hi

Will be ordering my 3GS 16gb from Apple online next week on O2 PAYG which i believe comes with a 14 day return policy. I will be buying it mainly for 3G internet and will test the 3G signal with the supplied o2 sim card (of course will have to top up with £10) and failing that I will try a 3 sim card (after unlocking it). Now if i'm still not satisfied with 3G speeds on both sim cards, will i be able to return it to Apple? Or will the fact that i have already activated the supplied O2 PAYG sim card mean that i can't return it under the 14 day return policy? Of course i shall make sure the phone is in pristine condition if i do send it back.

Thanks
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Old 21-08-2009, 11:18 PM   #2
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Re: Question about returning Iphone 3GS to Apple online store

I called Apple with the very same question. I was told that the 14 day return timeframe is applicable whether the phone is used or not. You should be okay with testing the phone out.
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Old 22-08-2009, 7:30 AM   #3
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Re: Question about returning Iphone 3GS to Apple online store

Yes you can still return it mate
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Old 22-08-2009, 8:17 AM   #4
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Re: Question about returning Iphone 3GS to Apple online store

Thanks for the replies, will definitely go ahead and order soon from Apple

Sorry but one other question; when you receive the iphone from Apple online, does it come in a sealed box? I ask this because from my experience Carphonewarehouse usually sell you new phones in unsealed boxes.
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Old 22-08-2009, 9:11 AM   #5
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Re: Question about returning Iphone 3GS to Apple online store

Quote:
Originally Posted by psychopomp1 View Post

Sorry but one other question; when you receive the iphone from Apple online, does it come in a sealed box?
Yes.

john
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