[jotty]

I am due to visit the Genius bar again tomorrow, having only bee there 2 weeks ago. My visits so far following purchase on O2 on launch day last year :-

January 09 visit to Genius bar after loss of signal, phone replaced no problems with refurb (maybe).

June 09 visit to Genius Bar after case developed crack, phone replaced again no questions asked.

Will be visiting tomorrow after constant loss of Wifi even though I'm within feet of my router and had no problems of this kind with previous phone. This has been reported as an issue on other sites since 3.0

I have emailed Consumer advice etc and await reply. Does anyone have any ideas how I address this, OK they have always replaced the phone but to have 4 in 11 months is pushing things. Should I insist on a new phone rather than refurb or have I got reason to expect a better resolution as I really don't think the phones I have had are "fit for purpose" etc.