Problems with my iPhone...

[Eat The Rich]

Hey everyone...

I've had a 16GB iPhone 3G since they were released in Summer 2008. It was replaced once as the volume switch broke but other than that it's been fine, until now. I first noticed it when apps started running really slow and when I couldn't scroll through my iPod. This kept happening more and more and I found I was rebooting it a few times a day. Last night my iPod completely went and wouldn't open -I had to re-sync it with iTunes just to be able to open it again. It's not like I've on the brink of having no hard drive space either -I've got about 500MB left. I've also noticed a 1 inch crack going up the back from where the cable plugs in. I know it's going to be out of the 12 month warranty but I've been paying that 02 insurance since I got it. I'm wondering whether I should try to get it sorted or just wait it out until my 18 month contract is up in January, i.e. see what apple can do? See if insurance can cover/replace it?

Can you please advise me. Surely it's not true that they are sold out of 16GB models and that people are getting 8GB replacements? My only worry is that if I try to get it sorted I'll be without an iPhone for some time (I've read there are waiting lists) -would I get a courtesy phone?

Thanks in advance guys, appreciate it

[sim667]

Originally Posted by Eat The Rich

Hey everyone...

I've had a 16GB iPhone 3G since they were released in Summer 2008. It was replaced once as the volume switch broke but other than that it's been fine, until now. I first noticed it when apps started running really slow and when I couldn't scroll through my iPod. This kept happening more and more and I found I was rebooting it a few times a day. Last night my iPod completely went and wouldn't open -I had to re-sync it with iTunes just to be able to open it again. It's not like I've on the brink of having no hard drive space either -I've got about 500MB left. I've also noticed a 1 inch crack going up the back from where the cable plugs in. I know it's going to be out of the 12 month warranty but I've been paying that 02 insurance since I got it. I'm wondering whether I should try to get it sorted or just wait it out until my 18 month contract is up in January, i.e. see what apple can do? See if insurance can cover/replace it?

Can you please advise me. Surely it's not true that they are sold out of 16GB models and that people are getting 8GB replacements?

Thanks in advance guys, appreciate it

Personally I'd claim for it, if you want to renew in january, one without a crack is going to be worth more than one with a crack......

If you've paid for a 16GB then they have to replace it with a 16GB....

[Eat The Rich]

Hey -thanks for the quick reply. So you think it's worth claiming on the insurance as opposed to going straight to Apple (seeing as it's more than 1 year old). I've no idea how it all works, I just figured something is wrong and I've been paying insurance for 15 months... surely it should get sorted