Electric shock from using Iphone whilst it's on charge!

[fewie225]

Hi all,

I have an iPhone 3gs and if I use it whilst it's on charge I get an electric shock when the chrome bezel touches my cheek / ear area!! It's only a small shock(I'm an electrician so I've had my fair share! ) but it's definately a shock. Anyone suffer the same or heard of this fault before?

What voltage does the iPhone charge at? With it being a USB device I'm guessing it's only low.

What are apple like for returns? I don't really wanna be without my iPhone whilst it get repaired (nor should I be at £540 paid up front!). I bought it from carphone warehouse and where I live in Hull we don't have an official Apple store. Can anyone recommend how I take this forward? Cheers.

[highpriest]

Originally Posted by fewie225

I have an iPhone 3gs and if I use it whilst it's on charge I get an electric shock when the chrome bezel touches my cheek / ear area!! It's only a small shock(I'm an electrician so I've had my fair share! ) but it's definately a shock. Anyone suffer the same or heard of this fault before?

Faulty earth wiring maybe? Have you tried at a different house or at work?

What voltage does the iPhone charge at? With it being a USB device I'm guessing it's only low.

Since it can charge straight off USB, it's 5v methinks.

Cheers
HighPriest

[fewie225]

A quick google has revealed it's a common fault dating back to the 3G.

The USB charger is indeed 5v.

I've tried two different chargers, one official and one generic and both do it. At home and at work. It makes the phone very uncomfortable to use whilst on charge (often thanks to apples idea of battery life ). If everyones does it then I'll put up with it but if it's a fault I want a replacement!

[neilybealy]

this happend to me in the summer whilst in spain. i used the usb lead to charge from a laptop and each time i picked it up whilst charging i got a bolt

i put it down to their electrical system but obviously not. my 3g is now 18 months old nearly so they probably wouldn't replace