Mobile Banking App

b1978 · 11-11-2009, 2:00 PM

In the 'boring but useful' category: RBS and Natwest have just released their Mobile Banking App.

Just downloading it now so can't say what it's like yet but it looks very promising...

Oh, and it's free!

**Kieron** · 11-11-2009, 3:13 PM

Just got it - seems to hang though - no secure connection etc etc.

Still, should be useful when it works

filmfreak71 · 11-11-2009, 4:06 PM

I had the same problem, no secure connection, but then again I'm not suprised as I'm stuck in a conference room in Madrid at the moment.

evil Homer · 11-11-2009, 9:02 PM

Can't get it to work.

Got to the point where it send a text for authentication, but can't get to the point to enter it.

Now going back into it just results in a long time waiting to connect and more often than not "Network not available".

Considering Natwest advertised the app in the national newspapers, it don't look good if it its a bit unreliable.

*RustyIdiot* · 13-11-2009, 8:03 AM

I got it working and have followed the very long winded registration process. Now apparently I've got to wait upto 48 hours whilst my bank confirms my account details before I can actually do anything.

The whole thing feels horrifically slow - feels like an embedded web page, just clicking an OK button initiates a data transaction and takes seconds to respond.

Don't think I really understand why I can't just use my online banking credentials to access this service.

evil Homer · 13-11-2009, 9:02 AM

Quote:

Originally Posted by RustyIdiot

Don't think I really understand why I can't just use my online banking credentials to access this service.

Yeah thats what I was thinking. Would rather login via Safari and do it that way, at least I can see more information.

I already get the texts every friday telling me my balance, which is a lot quicker than trying to login with this app to be told the same thing.

sim667 · 13-11-2009, 1:09 PM

I think this app probably creates a 'tunnel' or a cut down VPN, in order to keep all details safe..... thats probably why its slow....

gino555 · 15-11-2009, 11:34 AM

anyone tried mobank? that gives you access to your balance via a 4 digit pin?

sim667 · 16-11-2009, 9:14 AM

Im still waiting for my activation code..........

**Hillskill** · 16-11-2009, 2:40 PM

All I get is the Natwest splash screen then it eventually boots me back to the home screen

sim667 · 17-11-2009, 4:48 PM

Quote:

Originally Posted by sim667

Im still waiting for my activation code..........

never got it, but the app is fully functional now

Desmo · 17-11-2009, 10:03 PM

Just downloading it now. Saw this thread and went "oooh, look at this" to the GF. At exactly the same time, she just pointed out the App advert on the TV

Naqv · 24-11-2009, 12:55 AM

Using it, quick and brilliant.

*RustyIdiot* · 24-11-2009, 7:48 PM

Quote:

Originally Posted by Naqv

Using it, quick and brilliant.

Quick? Are we talking about the same app? Any app that needs to make a net connection and for you to wait when you press a close button cannot be classed quick.

Ian182 · 30-11-2009, 12:39 PM

Has anyone else had problems receiving the activation code ?

I installed the app on Friday, entered my number, and it said it would text it to me. Nothing came through, so exited and tried again. Once again, nothing. Tried periodically on Saturday and Sunday, but still get no text.

I'm receiving texts OK from friends, so not sure what's going on !

Ian.

sim667 · 30-11-2009, 1:37 PM

Quote:

Originally Posted by Ian182

Has anyone else had problems receiving the activation code ?

I installed the app on Friday, entered my number, and it said it would text it to me. Nothing came through, so exited and tried again. Once again, nothing. Tried periodically on Saturday and Sunday, but still get no text.

I'm receiving texts OK from friends, so not sure what's going on !

Ian.

I never got a text in the end, it just started working after a couple of days....

Ive had no speed issues either.

Naqv · 02-12-2009, 1:01 AM

Quote:

Originally Posted by RustyIdiot

Quick? Are we talking about the same app? Any app that needs to make a net connection and for you to wait when you press a close button cannot be classed quick.

I don't know about you, but its SUPER quick for me!
Let me try it now.

1. Launching Natwest
2. 4 seconds to passcode screen.
3. 1 second to log in.
4. 2 seconds to check balance
5. 1 second to close application.

Are we using the same app, as its super quick for me and stable.

Please note, the above test was done on wifi, and iphone 3.1.2 jailbroken firmware.

easywicked · 02-12-2009, 10:36 PM

Quote:

Originally Posted by Naqv

I don't know about you, but its SUPER quick for me!
Let me try it now.

1. Launching Natwest
2. 4 seconds to passcode screen.
3. 1 second to log in.
4. 2 seconds to check balance
5. 1 second to close application.

Are we using the same app, as its super quick for me and stable.

Please note, the above test was done on wifi, and iphone 3.1.2 jailbroken firmware.

Yes,I have to say this is a very quick app,checks your balance,ect....and log out easily.

Steve170 · 15-12-2009, 4:23 PM

Did everyone else have their details confirmed within 48 hrs? I got the activation text ok, then it said the card details had to be confirmed with the bank and I'd get a text within 48 hrs. That was 6 days ago. It just says the card details are being verified if I try to logon. Not impressed so far.

marchudman · 16-12-2009, 12:38 PM

I didn't get a message but it started working after a couple of days - just like has already been mentioned.

To be honest its quick but pretty useless - it should be called Mobile Balance - that about all it does. The mini-statements don't give you any information other than amounts.

No way to actually manage you account i.e transfer money / view or make payments.

If you want to get a quick balance then it ok - anything else then forget it.

Desmo · 16-12-2009, 12:44 PM

Aye, until they add more details to the mini-balance, it's pretty useless apart from checking your balance. Have to say it makes topups a breeze though.