Sky Plus App?

nathan_2580 · 20-06-2009, 10:49 PM

Hi there, does anyone know how to get the sky plus app to work. It wants a username and password, but as far as i know i have neve had a username and password for sky.

Anyone any ideas?

Cheers

RobM · 20-06-2009, 10:59 PM

When you sign up to Sky you get assigned a username and password so you can log onto 'My Sky'. It's on the paperwork you get when your account is created.

If you can't find the details, give Sky CS a call and they will be able to reset the details for you.

*MetalBiscuit* · 20-06-2009, 11:05 PM

Think you can do it on your Sky box aswell.

Just go to Sky Active - Sky Products - Remote Asisstance.

Something like that.

mallet · 21-06-2009, 6:07 PM

Go to the sky website, and it will tell you how to get it all sorted.
I did it yesterday, took about 10 mins.

TrevSkyline · 21-06-2009, 6:41 PM

Quote:

Originally Posted by MetalBiscuit

Think you can do it on your Sky box aswell.

Just go to Sky Active - Sky Products - Remote Asisstance.

Something like that.

That's how I finaly got it to work.

No1Joker · 25-06-2009, 12:16 PM

I'd use TV Plus instead of the SKY+ offical App. Better

oasismark · 25-06-2009, 12:18 PM

Quote:

Originally Posted by No1Joker

I'd use TV Plus instead of the SKY+ offical App. Better

Agreed, much faster aswel

mallet · 25-06-2009, 9:11 PM

After using this for a few days, it lives up to the adage "you get what you pay for".
It's great being able to remote record, but it is so basic. It's slow, gives no way to re-order channels, don't think the search is very good, can't tweak the screen to show the full name of the channel (!?), can't filter by HD, etc, etc.
Would gladly pay the 59p or whatever if it meant Sky would give it a bit of a polish.

swanseahammer · 26-06-2009, 3:55 PM

I use Tioti TV+ - much better than TV Plus or Sky's own app.

No1Joker · 26-06-2009, 4:05 PM

Quote:

Originally Posted by swanseahammer

I use Tioti TV+ - much better than TV Plus or Sky's own app.

Where would we be without good forums

... paying too much money for god-awful stuff.

Thanks i'll look into an upgrade

Pug72 · 26-06-2009, 4:39 PM

Quote:

Originally Posted by swanseahammer

I use Tioti TV+ - much better than TV Plus or Sky's own app.

Seconded.

chalkywhyte · 26-06-2009, 6:05 PM

I can't even get sky+ app to work.

I set it up on the sky+ box added my number and when i go to the app it says Account not set up for remote recording.

Anyone any ideas?

mr.manchester · 26-06-2009, 6:13 PM

Quote:

Originally Posted by chalkywhyte

I can't even get sky+ app to work.

I set it up on the sky+ box added my number and when i go to the app it says Account not set up for remote recording.

Anyone any ideas?

I get the same message!

McCol · 26-06-2009, 6:22 PM

I had the same problem. Go to sky's website and set up a free account to allow remote recording. After this i had to upgrade the account(this was also free), bit long winded but it all works now.

chalkywhyte · 26-06-2009, 6:48 PM

Quote:

Originally Posted by McCol

I had the same problem. Go to sky's website and set up a free account to allow remote recording. After this i had to upgrade the account(this was also free), bit long winded but it all works now.

The thing is i've got a sky account and i was on the site logged in fine with that master account. Is there anything i need to set up on the site aswell as the sky+ box?

SourKraut · 26-06-2009, 6:53 PM

Quote:

Originally Posted by swanseahammer

I use Tioti TV+ - much better than TV Plus or Sky's own app.

Cheers for the heads-up on the Tioti

Its much better laid out and looks more professional than the Sky+

chalkywhyte · 26-06-2009, 7:49 PM

This is breaking me now.

Is there a delay within the setup system.i.e you have to wait 24 hrs for remote record to activate?

I've put my mobile into my sky account online. with the +44 prefix.
Put the same +44 number onto the remote record on my sky+ box and the pop up comes up saying i'm ready to go.

But no joy at all.

On the phone it says: Account not set up for remote record.

On the website tv guide i try remote record on there and it says: To use Remote Record you must have Sky+ or Sky+HD and have activated Remote Record.

This is starting to annoy me now.

EDIT: Right stuff it i'm not bothering with this app. Wasted far to long tring to set this up.

No1Joker · 26-06-2009, 11:29 PM

Quote:

Originally Posted by chalkywhyte

This is breaking me now.

Is there a delay within the setup system.i.e you have to wait 24 hrs for remote record to activate?

I've put my mobile into my sky account online. with the +44 prefix.
Put the same +44 number onto the remote record on my sky+ box and the pop up comes up saying i'm ready to go.

But no joy at all.

On the phone it says: Account not set up for remote record.

On the website tv guide i try remote record on there and it says: To use Remote Record you must have Sky+ or Sky+HD and have activated Remote Record.

This is starting to annoy me now.

EDIT: Right stuff it i'm not bothering with this app. Wasted far to long tring to set this up.

I think i had to do something online to get mine to work. But i remember it being a PITA, worth it in the long run. Just thinking of the number of times i've been stuck in traffic and about to miss the start of football or something. Its great.

Meridius · 28-06-2009, 10:43 AM

do you need the pnhone line in all the time for this to work or just when you register it ?

BamBamMickey · 29-06-2009, 11:09 AM

Quote:

Originally Posted by Meridius

do you need the pnhone line in all the time for this to work or just when you register it ?

Only when first setting it up.

GrantM · 29-06-2009, 12:43 PM

I dont have a landline at home does anyone know if I can set up remote record without one?

BamBamMickey · 29-06-2009, 1:07 PM

Quote:

Originally Posted by GrantM

I dont have a landline at home does anyone know if I can set up remote record without one?

You need the landline when first setting it up.
After that you don't need the line to send record requests as they are done "over the air"

GrantM · 29-06-2009, 1:12 PM

Quote:

Originally Posted by Trey4Life

You need the landline when first setting it up.
After that you don't need the line to send record requests as they are done "over the air"

Ah bugger I dont have a landline

Ah well never mind thanks for your answer

BamBamMickey · 29-06-2009, 1:21 PM

Quote:

Originally Posted by GrantM

Ah bugger I dont have a landline

Ah well never mind thanks for your answer

This may help.

Quote:

You will also need the phone line to register for remote record, but not for it to work from there on. As suggested, borrow a mates phone for this purpose - It is common for independent installers to do this for their customers in a similar situation, so you are doing nothing different.

Just don't tell Sky what you are up to!

also:

Quote:

Just note down the Box Serial number and Card number and get a mate in the UK to pair the card and box by phoning sky.

I have done this with a self install and no phone line connected to my box.

Meridius · 02-07-2009, 7:53 PM

ok i had loads of bother to could no get it to work as it kept saying sky recored not active so 3 diffrent phone calls later got a direct line to sky remote customer service and within 2 mins she set it up and got it working online and on my iphone top qualtiy service.

it turned out i had a guest account as well as a master and the sky was registering my phone to the guest account but the guest account was not linked to my master account. so she put a dummy number into the guest account and i reentered my phone number and it registered it to the master tried it and worked.

here is the number if you want help

08442 411 531 this will give you a direct line to sky remote help service.

Andy Clark · 06-07-2009, 8:07 AM

Hi, had this working a couple of weeks ago and wanted to use it again over the weekend but it does not work now - All I get is a pop up that says "Error" and the option to press OK - nothing else. I decided to re-do the activation so I went into my Sky HD box and re-entered my mobile in the remote Record section and received confirmation, but I still get the error.

Could someone please confirm that this works with OS3.0 or whatever we are up to now.

Any other thoughts please?

Andy.

BamBamMickey · 06-07-2009, 11:48 AM

Quote:

Originally Posted by Andy Clark

Hi, had this working a couple of weeks ago and wanted to use it again over the weekend but it does not work now - All I get is a pop up that says "Error" and the option to press OK - nothing else. I decided to re-do the activation so I went into my Sky HD box and re-entered my mobile in the remote Record section and received confirmation, but I still get the error.

Could someone please confirm that this works with OS3.0 or whatever we are up to now.

Any other thoughts please?

Andy.

Just checked there and mine does the same.
And it was working fine the last time i checked.
Think i recieved an update during that time too so it may have bricked the app on 3.0.

*Skizm123* · 06-07-2009, 3:57 PM

Quote:

Originally Posted by Andy Clark

Hi, had this working a couple of weeks ago and wanted to use it again over the weekend but it does not work now - All I get is a pop up that says "Error" and the option to press OK - nothing else. I decided to re-do the activation so I went into my Sky HD box and re-entered my mobile in the remote Record section and received confirmation, but I still get the error.

Could someone please confirm that this works with OS3.0 or whatever we are up to now.

Any other thoughts please?

Andy.

Happening to me aswell, used to work perfectly but now all I get is "error". It was a handy app to have, might look into upgrading to Tioti TV+.

Meridius · 06-07-2009, 7:37 PM

just tried mine on a 3gs with 3.0 and works fine

derek1971 · 06-07-2009, 10:38 PM

tried mine too - on a 3g - working fine i'm afraid.

20-06-2009, 11:05 PM	#3
MetalBiscuit Member Join Date: Dec 2006 Thanks: Gave 6, Got 5 Posts: 64	Re: Sky Plus App? Think you can do it on your Sky box aswell. Just go to Sky Active - Sky Products - Remote Asisstance. Something like that.
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