Buying a Hero - How to know if its real?

scoobyj · 04-11-2009, 5:23 PM

Hi All,

Im about to buy a new HTC Hero from a company called City Telecom. They say that the manufacture of the handset is in China.

Their Website is www.citytelcom.co.uk

How can you tell if the handset is genuine?

Many Thanks.

JayCee · 04-11-2009, 7:17 PM

The HTC Hero is manufactured in China.
Most Mobile phone producers outsource manufacturing to the far east where there's cheap labour.
Your link doesn't work but Googles suggested link takes you to "City Telecom"...they don't list HTC mobiles on their site.

scoobyj · 04-11-2009, 10:08 PM

Thanks for the reply.

I made a typo in the original post, its now corrected!

The company are new to ebay, but apparently been in business since the 80's. As you said they dont list any heros which is strange.

Is there any way you can tell if the handset is genuine?

Thanks

JayCee · 04-11-2009, 10:59 PM

Can you give a link to their ebay advert for the Hero?

scoobyj · 04-11-2009, 11:21 PM

HTC Hero mobile phone Android OS BRAND NEW UNLOCKED UK on eBay (end time 15-Nov-09 17:20:16 GMT)

JayCee · 04-11-2009, 11:41 PM

The Hero doesn't come with a software CD as they state...hmmm.
I paid £349 for mine last week here and can thoroughly recommend them.

scoobyj · 04-11-2009, 11:51 PM

Strange. I had a g2 that I recently sold and Im sure there was a disc in there!

Im only looking to spend £300 max.

Hrochnick · 05-11-2009, 12:17 AM

The Hero does come with a mini cd, at least mine did, but of user manuals in multiple languages (central/eastern European as per my location, plus English) not software.

Ch3tan · 06-11-2009, 9:43 AM

No no no, why would you spend £350 with a new seller on ebay with no feedback yet? Buy it from an established website to get the warrenty and enable you to get it insured. Most insurers will not give you insurance on a phone purchased via ebay.

scoobyj · 06-11-2009, 10:35 AM

The phone is now listed on their main website. And its advertised for £329 if buying direct throught them

I have emailed them a couple of times asking about warrenty etc and returns if its not genuine.

They seem to have a good history with some blue chip customers.

JayCee · 06-11-2009, 11:00 AM

Quote:

Originally Posted by scoobyj

The phone is now listed on their main website. And its advertised for £329 if buying direct throught them

I have emailed them a couple of times asking about warrenty etc and returns if its not genuine.

They seem to have a good history with some blue chip customers.

You should supply a link to the page if you want any comments on it.
I suspect since they only had 1 of them listed on eBay that it actually belongs to one of the staff who's trying to sell it...I can't imagine it being a fake.
Personally if they haven't replied to your email I wouldn't touch it.

scoobyj · 06-11-2009, 11:44 AM

http://www.citytelecom.co.uk/phones/hero

Simba · 11-11-2009, 3:24 PM

guard your precious pennies and a big huge fat NO to a seller with no feedback.

LostCause · 12-11-2009, 1:37 PM

Scooby the price is excluding vat. If you check the terms and conditions you'll see it states all prices on the site are excluding. Buy it from a proper place. it will cost the same by the time they've added it in. Also they charge for insurance and can alter the price prior to delivery. Neither is an acceptable practice from a reputable seller.

scoobyj · 12-11-2009, 2:15 PM

Thanks guys for all your replies.

I have just taken delivery of a new white hero from a reputable guy with great feedback.

Im just charging then will need to take a look at what to do first thread.

Thanks