Wanted High End A/V Installation and Support

19-05-2008, 9:30 PM

We are a London based company focusing in the high-end residential, commercial, and hospitality technology design and installation sector. We’re seeking a technical support position to work our UK based projects; we have offices in London, New York, Palm Springs, and Seattle.

This position requires a candidate with impeccable customer service & communication skills, hardware installation skills, and programming commissioning and computer skills. This position requires strong familiarity with high-end audio systems, lighting control systems, home integration and programming.
A solid foundation in computer skills and the ability to learn new applications, programs, and A/V systems quickly is essential.
We are NOT seeking a company IT person for computer systems; this position is for the High-end Audio Visual market, only
You must have excellent communication skills and the ability to interface with clients. You must be able to work independently as well as with a team.
You must be willing to travel for up to 10-days at a time. Locations are London, New York, Hawaii, France, and Italy, Palm Springs, and of course Seattle.There is ample opportunity for advancement, both into higher tiers of Technical Support, Project Management and Systems Administration.
Systems design, implementation and trouble-shooting of company represented systems, such as Lutron, Crestron, Vantage Elan, Clipsal.
Turn-key construction documents, and field implementation.
Provide customer support in setup, configuration, troubleshooting and conflict resolution Programming, systems commissioning.
Project management experience inclusive of job and systems documentation, written paper-trail for all job related activities, and external communication documentation and close-out, including training.

Skills/Experience:
Those with 5 years of actual hands-on experience in technical support, system administration, and programming will be given preference

Problem solving and trouble-shooting skills
Process - mapping for system design and implementation
Excellent verbal English skills
Strong written skills
Positive, outgoing, optimistic personality
Experience and genuine dedication to customer care/service
Rock-solid knowledge of AV systems (you will need to list them and how much training and installations you have under your direction
Internet knowledge
Location: World-wide

Compensation:
Please supply a history of your compensation. This will aid in process which is DOE.

We will be conducting interviews in London during June.

Email Resume' and cover letter to both:
allesaux@paragontechnologies.co.uk
cgurno@paragontechnologies.us

Discover the empowerment of perfect integration
Systems Engineering • Lighting Design • Audio/Visual • Security & Lighting Controls.

sirroundsound · 20-05-2008, 12:39 AM

Are you looking for a person that resides in the UK?
Or, due to the fact that projects require travel could the right person live in a North American city?

I guess I could always pack up the family and move to the UK.

101music · 20-05-2008, 10:29 PM

Whats the pay packet range?

19-05-2008, 9:30 PM	#1
chuckgurno Guest Posts: n/a	Wanted High End A/V Installation and Support Advertisement Want to Advertise? We are a London based company focusing in the high-end residential, commercial, and hospitality technology design and installation sector. We’re seeking a technical support position to work our UK based projects; we have offices in London, New York, Palm Springs, and Seattle. This position requires a candidate with impeccable customer service & communication skills, hardware installation skills, and programming commissioning and computer skills. This position requires strong familiarity with high-end audio systems, lighting control systems, home integration and programming. A solid foundation in computer skills and the ability to learn new applications, programs, and A/V systems quickly is essential. We are NOT seeking a company IT person for computer systems; this position is for the High-end Audio Visual market, only You must have excellent communication skills and the ability to interface with clients. You must be able to work independently as well as with a team. You must be willing to travel for up to 10-days at a time. Locations are London, New York, Hawaii, France, and Italy, Palm Springs, and of course Seattle.There is ample opportunity for advancement, both into higher tiers of Technical Support, Project Management and Systems Administration. Systems design, implementation and trouble-shooting of company represented systems, such as Lutron, Crestron, Vantage Elan, Clipsal. Turn-key construction documents, and field implementation. Provide customer support in setup, configuration, troubleshooting and conflict resolution Programming, systems commissioning. Project management experience inclusive of job and systems documentation, written paper-trail for all job related activities, and external communication documentation and close-out, including training. Skills/Experience: Those with 5 years of actual hands-on experience in technical support, system administration, and programming will be given preference Problem solving and trouble-shooting skills Process - mapping for system design and implementation Excellent verbal English skills Strong written skills Positive, outgoing, optimistic personality Experience and genuine dedication to customer care/service Rock-solid knowledge of AV systems (you will need to list them and how much training and installations you have under your direction Internet knowledge Location: World-wide Compensation: Please supply a history of your compensation. This will aid in process which is DOE. We will be conducting interviews in London during June. Email Resume' and cover letter to both: allesaux@paragontechnologies.co.uk cgurno@paragontechnologies.us Discover the empowerment of perfect integration Systems Engineering • Lighting Design • Audio/Visual • Security & Lighting Controls.
	Quote