[macros57]

has anyone seen or have a copy of this months hcc.I thought it was out on the 17th and the odd time,it has taken a day or so to track it down,but i have always managed it.I live in doncaster and no matter where i try no one can tell me anything, even whs and gt news i even went over to rotherham whs today(20th) and the guy was also wondering as he was a reader.when i rang them (hcc) they told me it was out so come on guys shout up!

[Paul O]

Yes it should be out, I have a copy but im a subscriber so might get it a bit earlier than the shops. The front cover is headed "Year Of Hi-Def".

I love the mag - I'd recommend subscribing if you can.

Hi, HCC has been in the shops since last Thursday (Jan 17) so it's a big shame to hear that you're having trouble finding a copy in your area. I'll make sure the circulation department are aware of your problems. One alternative is to subscribe, perhaps?

We're offering a free bLik DAB radio worth £50 with a two year subscription at the moment. Details are on our blog site... http://blog.homecinemachoice.com

[lupinthe4th]

Hi Rik

I subscribed in November and have received my free HDMI cable,however I have not received any issues of the mag as yet.I bought the last two month's issues locally.My bank account has been debited this month,so I was expecting issue 152 to come via the sub but I have received nothing.As well as this I also have had no luck locating the mag in any of the usual stockists in my city centre.Any ideas?
Thanks

[macros57]

This is now beyond a joke it has still not appeared.A Pal of mine is going to check with Menzies the main wholesaler for south yorkshire tomorrow to see if they know anything.As for subscribing i am away a lot and like to buy it if i am away so thats out.What i can not get is the mindset of hcc! Are they not aware that newsagents put mags for sale and if they are not sold they are returned unsold! They would then have to rely on aback issue sale to get any money back how can a mag be so indifferent to such a problem as availabilty is beyond me.

[fredgee]

Hi, I subscribed in December and Was told my subscription would start with issue 152. Money has gone from my account but still no magazine.. Best check in my local shops and see if it is out or not ?

[macros57]

come on rik tell us more please?!I have just got back from donny after another trip to whs who have been trying to order it for me and they are being told by the wholesalers its not available.When pushed they said all they know is it was called back.phew hcc told me on the phone that there wasnt any problems and yet not one of the five places i have found over recent years that stock this mag can even order it!And what of those with subs!If they havent got it what chance have the rest of us got.Oh and just have a look at the hcc team photographs in issue 151 riks photo is there along with five others and they look like the inside of an undertakers brochure or a bunch of people who have been made redundant maybe?

[TCM2007]

Originally Posted by macros57

come on rik tell us more please?!I have just got back from donny after another trip to whs who have been trying to order it for me and they are being told by the wholesalers its not available.When pushed they said all they know is it was called back.phew hcc told me on the phone that there wasnt any problems and yet not one of the five places i have found over recent years that stock this mag can even order it!And what of those with subs!If they havent got it what chance have the rest of us got.Oh and just have a look at the hcc team photographs in issue 151 riks photo is there along with five others and they look like the inside of an undertakers brochure or a bunch of people who have been made redundant maybe?

Hi,

I'm the Publishing Director of Home Cinema Choice. I'm trying to find out why you are having problems getting hold of a copy; there are no issues that we are aware of. We are contacting the wholesalers to see what's happening, will let you know.

Stuart

Hi,

I just wanted to post as I work for Future in the subscriptions marketing dept and this rather worrying thread had been brought to my attention. Firstly I'd like to apologise for all the issues that seem to have been affecting subscribers to HCC. I'm currently looking into this with our fulfillment bureau to establish what's causing the problems and how we can resolve them. If you need to contact them directly with complaints or queries, the best contact is:

homecinemachoice@subscriptions.co.uk

Apologies once again.

Regards,

Stuart Curry

[fredgee]

Your email address has the following error :

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----- Transcript of session follows -----
... while talking to subscriptions.co.uk.:
>>> RCPT To:
<<< 550 Relaying denied
550 ... User unknown


Final-Recipient: RFC822; homecinemachoice@subscriptions.co.uk
Action: failed
Status: 5.1.1
Remote-MTA: DNS; subscriptions.co.uk
Diagnostic-Code: SMTP; 550 Relaying denied
Last-Attempt-Date: Fri, 25 Jan 2008 06:23:45 -0500 (EST)

It gets better and better

[lupinthe4th]

I have checked and my sub for some reason starts with the April issue and the new issue is available from the Sheffield city centre WHSmith.

[macros57]

Nicely for the heads up lupin4 i will head over to sheffield,which is a 36 mile round trip!wheres my trolly gone?I just hope the guys at hcc can appreciate we are not trying to knock them as i like the mag a lot but for loyalty like we show it should encourage good service.It is really refreshing to see replys on here from RIK,TC and STUART lets hope with their input we can get some answers.

[mattym]

the mag is never in asda, but i got my copy at thurruck motorway services on the 18th...and i subscribed and have received my free dab radio. designer was having an off-day when he drew it, but the mag is great...i especially like riks column..oo-errr

[chelsea.tone]

Still cant find this issue

[chelsea.tone]

Yay ! Got it today

[mjcairney]

I tried to email the above email address and received a notification that my message was undeliverable.

Home Cinema Choice - what is going on?

Martin.

Hi guys
Been collecting HCC from the start and just cant bring myself to throw any out . Really good to look back and see the prices people paid for there av stuff back in the day. Have had subscription for the past 4 years and the only time its not turned up was issue 152. Rang future publishing and they sent me one within 2 weeks. Result and issue 153 arrived a couple of days after. Great mag buy the way