Premium Stand reduced from £400 to under £100

[Pandora's]

Hello folks been watching this stand for the last few months after it was reduced by half to £200. Watching the number left in stock for quite a while and thought, hopefully this would half again. And it has! Just ordered one for myself.

Hope 'tis of use to some of you lads and lasses - good luck.

Vistron Premium Glass and Timber TV Stand for 42"+ screens in Black - Ebuyer

[mray]

Do you know if there is only the one circular cut out at the rear, to feed cable through? It looks that way from the screenshots.

[McPhee]

Originally Posted by Pandora's

Hello folks been watching this stand for the last few months after it was reduced by half to £200. Watching the number left in stock for quite a while and thought, hopefully this would half again. And it has! Just ordered one for myself.

Hope 'tis of use to some of you lads and lasses - good luck.

Vistron Premium Glass and Timber TV Stand for 42"+ screens in Black - Ebuyer

Nice stand. Needs those wheels swapping for legs though, always think castors look ugly as sin!

[Pandora's]

Hello mrray, I have no idea with regards to your question but I do know that Citylink tried twice to deliver it yesterday - and i wasn't in. Not to worry will be here on Tuesday hopefully.

[mray]

Thanks.
I've ordered one anyway.

[scrowe]

Ordered as well.

I think the solid back will finally enable me to get rid of those cables, horribly exposed in my Alphason glass stand currently.

And the shelf looks like a novel idea.

[scrowe]

And a disaster. They only delivered 2 of the 3 boxes. Am complaining to ebuyer, but they say it's with the courier. Not happy about paying extra for delivery before noon today, to co-incide with my new TV, and now presumably having to wait until tomorrow for the glass top package, wasting the afternoon, and leaving me Home-Cinema-less as everyhting is diconnected waiting for the new stand today.

[scrowe]

Originally Posted by mray

Do you know if there is only the one circular cut out at the rear, to feed cable through? It looks that way from the screenshots.

That's the bit that arrived, along with legs. It's one small circle only I'm afraid. I think best route will be to cut out a couple of arches from the base for additinal cables to come through at floor level.

[mray]

Originally Posted by scrowe

And a disaster. They only delivered 2 of the 3 boxes. Am complaining to ebuyer, but they say it's with the courier. Not happy about paying extra for delivery before noon today, to co-incide with my new TV, and now presumably having to wait until tomorrow for the glass top package, wasting the afternoon, and leaving me Home-Cinema-less as everyhting is diconnected waiting for the new stand today.

Unlucky scrowe.
I hope it gets sorted quickly for you.
I don't rate City-Link myself, so I hope I don't have any problems next week when mine arrives!

[scrowe]

It's lost. Ebuyer are shipping a replacement for delivery tomorrow. However, they said they need to collect the existing bits seperately, and it will be an anytime collection. Told them it was tough, I'm not waiting in deliberately for a collection, once the replacement has arrived, so they'll need to hope for the best.

[Pandora's]

Scrowe I sympathise, the City-Link driver they sent was the most obnoxious, lazy and calculating sod going - he threw one of the boxes from the van as i came around the side. I had to help him carry it in, while it was raining. Needless to say damaged but i was mug enough to sign for it. They said it would be picked up the next day - they only had a sticker\ authority to take away one piece when they showed up. I phone yesterday to ask where the replacement was - and they replied, at 5:50pm and said there had been a mistake it wasn't coming today it would be the next day - believe me, if i were to give a blow by blow account it would not be believed! Not happy - cancelled the order. First and last time i will order from E-buyer. And as for City-Link...

Originally Posted by scrowe

It's lost. Ebuyer are shipping a replacement for delivery tomorrow. However, they said they need to collect the existing bits seperately, and it will be an anytime collection. Told them it was tough, I'm not waiting in deliberately for a collection, once the replacement has arrived, so they'll need to hope for the best.

[scrowe]

I have some sympathy wih ebuyer, because it's the courier causing all the damage by not handling the goods with due care and attention.

What ebuyer have the opportunity to do is deliver 'outstanding' service in response to the courier issues, such as shipping out an immediate no-nonsense replacement in express time. But they have too many rules and policies which gets in the way of letting the often quite helpful and sympathetic customer service staff doing their job = keeping cutomers happy.

[Pandora's]

Hi Scrowe, it was UPS that picked up the one piece, out of a total of three. E-buyer sent a couple of emails: one saying it had been received; the second saying that there is indeed damage to the stand - the one piece that they have and that the return will be closed once all pieces have been recieved and then a refund will be raised! I have heard nothing since. I wasted two days waiting in for the damaged item and now the whole rigmarole of the return begins. It was delivered in one order, but if anyting, surely it should be picked up and returned in one order to facilitate the whole process. What the hell is going on with this company. My friend, i am disgusted with the whole affair.

Originally Posted by scrowe

I have some sympathy wih ebuyer, because it's the courier causing all the damage by not handling the goods with due care and attention.

What ebuyer have the opportunity to do is deliver 'outstanding' service in response to the courier issues, such as shipping out an immediate no-nonsense replacement in express time. But they have too many rules and policies which gets in the way of letting the often quite helpful and sympathetic customer service staff doing their job = keeping cutomers happy.

[scrowe]

Funnily enough they have shipped a replacement via UPS, not CityLink. They have also refunded the original order, and shipped this one, with free delivery.

However, it's now 2pm and still no sign of a delivery. Though definitely out for delivery according to tracking.

The 2 of 3 parts are also awaiting in the hallway for a pickup.

If it doesn't actually arrive today, I'm cancelling and going for this one, at that pretty decent price :-

Alphason Finewoods - FW1100BV-B Black TV Stand for Plasma and LCD TVs

All my other stands have been alphason, and they always come in well-packed single boxes. And I've never had damages, across at leat 5 other stands down the years.

[scrowe]

Well it arrived, but I'm sending it back. The instructions are apalling, and the build quality very fragile. I can't work out how to fit and stabilise the frame, all the bits are there, but I just don't get it, and I'm not trusting a £3.5k TV to sit on top of this.

What a farce it's been!