I feel inclined to stick up for Krish here. I had a look at Pricerunner about Krish's rep, I assume you mean the Pricerunner forums..well on the first few pages (didn't look much further) but just about all threads are saying how bad various companies are, isn;t this the way forums tend to go..you only usually hear from people with problems.
Anyway..after checking Pricerunner again, I put in Onkyo605 (the product this thread was about) and Krish popped up at the top of the list, I clicked the 'Reviews' link which is from customers and all reviews say Excellent service etc..here's a link to the review page for anyone considering Krish
http://www.pricerunner.co.uk/retailer/3100/reviews