Quote:
Originally Posted by Beany31 I saw M200 in the link so presumed  lol |
Don't worry, like I said, confused the hell out of me as well

. I was a single click away from buying an M200 from John Lewis for the "bargain price" of £137

until I realised that even though I'd searched for the Auto, that was what I would've got instead

(I wish Magimix used better model numbers to distinguish between their ranges

).
Quote:
Originally Posted by loz I believe it's a welcome offer for just registering your machine, and placing your first order. Hence joining the Nespresso Club.
When you register your machine - serial number should be on a sticker in the box - you will be presented with the offer when you go to the online shop.
However, I guess you had to sign up in order to buy the machine... so not sure what that means in terms of registering your machine
It doesn't really save any money on the capsules, but you do get the free discovery box.
You also have to decide whether you want 260 capsules that are a mixture of every variety, or whether you want to just order the capsules you prefer. However, it is pretty hard to make that decision as to what you prefer when all you have is 1 capsule of each variety included with the machine.
So, I just took the welcome pack and thought by the end of that lot I ought to know which ones I like.  |
Right, well I went back onto the site and the Welcome Offer wasn't there.
So i popped of an e-mail to Nespresso. They replied in about 5hrs

, with a reason.....
....because I had ordered my machine through them, the website took that as my first order and therefore removed the option to buy the Welcome Pack

.
However, they could tell that I hadn't bought any coffee yet

, so said I was still eligible for the offer

, but only if I did it via telephone.
So I rang up, gave them my membership number (which you should get
after your first order) and they agreed that I could still order it, so I did via cc

. She also offered to give me the online offer of half delivery costs (as I'd tried to do this online)

As an aside, their call centre is brilliant, polite, courteous, native English speaking, a real pleasant change from some of these utility bill ones anyway

.
I should recieve my machine tommorrow and the welcome pack in a few days.
So if you want the welcome pack AND a machine, this is what you do:
- Go to the nespresso site and click on th club section
- Now set up an account
- Now, as it's your first order, select the Welcome Pack at the same time as the machine you select (welcome pack first, then select the machine).
- Complete the order online and you should recieve confirmation (you should only have a login name/e-mail and password at this time).
- Once Nespresso have processed the order, they will then send you a membership number.
If you still have issues, call them on 0800 442442 and give them your membership number......they'll sort it out for you

.