[_Dragon_]

Im sure my freezer part is going wrong so i think i should buy one of those warranty plans like from comet,Whats the best one and can you buy them if its allready faulty?

[FZR400RRSP]

No warranty will cover you for a pre-existing fault.

[Citizen J]

Indeed. You may have to explore the possibility of a repair which can be costly, or buy a new fridge.

[BISHI]

Use the purchase of goods act 1979 which should cover you for 2 years I believe. You will need to mention this at the point where you bought the goods and not the manufacturer. If its over 2 years old then repair is all you can do!!

[_Dragon_]

Thanks its two years old,So what would be better paying a one of payment which includes the call out/parts and labour,Or should i just pay for someone to come out then i would have to pay for parts labour if i want them to continue?

[Citizen J]

Originally Posted by _Dragon_

Thanks its two years old,So what would be better paying a one of payment which includes the call out/parts and labour,Or should i just pay for someone to come out then i would have to pay for parts labour if i want them to continue?

Call outs can be expensive. Easily £50 an hour minimum, then as you said parts on top of that, you can see it can start getting rather pricey. It depends how much you paid for the fridge in the first place and whether it may be better to just replace it.

If you phone the manufacturer you will be able to find out their call out charges.

[Tempest]

Originally Posted by bowfer

No warranty will cover you for a pre-existing fault.

That they know about!

[Phil57]

Originally Posted by BISHI

Use the purchase of goods act 1979 which should cover you for 2 years I believe. You will need to mention this at the point where you bought the goods and not the manufacturer. If its over 2 years old then repair is all you can do!!

"Purchase of goods act 1979"............................................. ......?
"2 years"............................................ ...................................?
"If it's 2 years old then repair is all you can do"............................?


..........................

[Ayub]

Originally Posted by _Dragon_

Im sure my freezer part is going wrong so i think i should buy one of those warranty plans like from comet,Whats the best one and can you buy them if its allready faulty?

Whats actually wrong with it?

[_Dragon_]

O i forgot about this thread.

I phoned up hotpoint and paid £160 which meant they will come out and fix my problem and if it cant be fixed then they will refund my money,But if it can be fixed then the next time something happens they will come out and fix it and if it cant be fixed they will replace it.

£160 Is for 12months.

They came out and fixed it,It was a heating element that had burnt out,So they replaced that and its all good now,Took him 10minutes

[_Dragon_]

Can you belive it its nearly month since the chap came out and its not freezing as it was,The ice cream is soft again. it took about 8hours to make ice cubes.