Hi there,

Bit of a random question - I'm very very tempted to buy a pair of Shure E4Cs from an ebay seller - http://cgi.ebay.co.uk/ws/eBayISAPI.d...tem=5825052489
He has sold loads of them and is based in the US. The phones are new - does anyone have a clue if Shure will honour the 2 year warranty on these babies?

I've read in a couple of places that E4Cs crack every now and then so really want to be covered

Thanks!

[Greg]

No idea on Shure, but for other new items I have been interesting on buying on Ebay I contacted each company who said anything sold on Ebay would not be covered under their warranty. Might be different for each company though.

[shahedz]

i would drop sure customer services an email asking. the warranty is really important on shures as the left channel for some reason has to cut out on the E2Cs for a few people

[BenW]

Try looking on 'mobile fun' for shure earphones as they come pretty close to ebay prices

[doctorjuggles]

I bought my Shures from the US and I've had them replaced once before by Shure UK, who were absolutely brilliant and couldn't have been more helpful.

[nabby]

I'm just in the process of returning some E3Cs that I got off ebay. I emailed Shure and their customer service team were very helpful. I'm sending them my paypal receipt along with the headphones so hopefully they'll fix them/replace them. I bought them back at the end of April this year.
I'll post the results...Shure told me the turnaround is about a week when I called to get the returns authorisation number.

[nabby]

I just got mine back.

And they only went and replaced them with a brand new pair, in a brand new box complete with a new case and new rubbers/foams And to cap it all off, they sent them by Parcelforce courier.

nice one Shure!

[Matt Horne]

Idealsound on ebay are authorised Shure retailers.. I also had mine replaced when I popped one of the small paper plugs in one phone..

Top service from Shure!

Matt