[davt]

I have moved into a property that provides a Dimplex storage heater to provide heating in the main room except I am having problems heating the room.

The heater is made up of 2 switches on the wall and a single dial on top with numbers ranging from 1 (cooler) to 7 (warmer). It also has a convector.

Being new to storage heating I am not sure how it works. What switches need to be on/off (during the day/night), what setting the dial should be on (day/night) and when should I use/not use the convector.

Any help to heat my room and beat the cold much appreciated.

[dalethecaptain]

Do you have two electric meters in the property?

Unfortunately, I don't think you will get instant heat from the unit. They usually heat up over night on the cheaper rate electric (there will be a separate timer for this) and then give out the heat over the day. Some units have two timers and low setting for 'top up heating'.

Some pictures may be helpful

[Iccz]

I assume the 2 switches are for storage / stand alone heating, i'm not totally sure on this though...

Usually if i'm right storage heaters are ran overnight to build up the heat to give out during the day, they run at night to take advantage of Economy7 (if you have that - assuming you are having storage heaters - if you're unsure check your meter for a night and day meters) cheap rates.

The trouble with this is if you run them at night they are blasting out heat all day when you are probably at work and have cooled down by the time you go to bed...


I'm no expert on storage heaters, maybe someone else may be of more help to you here...

[kentish_lad]

This explains the controls,

http://www.hjaltland.org.uk/about/pd...-heater-ug.pdf

[davt]

This guide does not cover the model I have - FCX24A. I have tried searching for instructions on this model to no avail. I can only assume it is an older model.

[Iccz]

Try contacting Dimplex?
Dimplex - CORPORATE - CONTACT US

I'd imagine the one you have follows the 2 switch model as used in the last guide...

Try both switches on see if you get convection, try turning one off see if it stops...
That should establish if it is a convection switch or not...

I'm sure Dimplex will be able to send you the correct information or tell you which is as near as possible to use as reference.

[davt]

One of the switches does operate the convector. Thanks for the link to Dimplex, I have emailed technical services to see if they can be of any help.

[PoochJD]

DavT,

A simple Google search using "Dimplex FCX24A instruction manual" found the following:

User Guide Manual

and

Lengthy Net Thread Discussing The Same Problem You Have


Pooch

[davt]

Thanks

I did see these.

The PDF guide doesn't cover the FCX24A model I have but I am coming to the conclusion that we may have to live with being cold in the evening when we get home from work at the moment.

[dlh77]

I have a problem with my FXL18N storage heater have switched both switches on a the mains but no heat is coming out. Its been on for 3 nights! Do you think an element has gone or fuse?

[niceguy235uk]

Originally Posted by dlh77

I have a problem with my FXL18N storage heater have switched both switches on a the mains but no heat is coming out. Its been on for 3 nights! Do you think an element has gone or fuse?

You will find that you should have a separate fuse box for off peak.

If its the old rewireable type, then they should have two blue dots on the front, which denotes the rating of 15A.

If the box is labelled (unlikely), then pull the one for that room, and check the fuse is still intact.

If not, replace the fuse wire, but make sure your use the CORRECT rating.

Other than that, there is a thermal cut out inside the heater, which, to be honest, unless you have some idea of these heaters, it would pay you to get a local competent electrician in to replace or reset it for you.

HTH.