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Originally Posted by nheather Yep I thought the service was excellent. Slick website, very fast turn around and if I was living alone I would have probably continued with it. But for me and my family it had some fundemental flaws.
(i) As I neared the end of my 90 day try I could see that I was running out of films. Sure new ones were being put on the list but at a slower rate than I was watching.
(ii) I didn't start to get my high priority films until the very end. I started with about 30 films on my list, about 15 high priority and the other 15 mixed medium and low. It wasn't until I was down to 15 (all my high priority) that I started getting them. I felt that whilst they had the option to offer me a medium they would do so.
(iii) We became slave to the machine. We were watching too many movies (about 12 per month). 12 per month works out at excellent value. Sure you can cut back but then the value starts to drop off.
(iv) We never seemed to have the film we wanted to watch when we wanted to watch it. So often we would find that on Friday evening both are DVDs would be at Lovefilm. Or we would end up watching a film which we wouldn't have chosen had we gone down to blockbuster. Again, we could have kept the DVDs for longer but then the value would drop away.
In the end we decided to cancel. My wife found a different scheme using Tesco club points. For £11.99 of points you can get 12 Blockbuster rental vouchers. This will be great for us - will probably last us for 3 months and it means that we watch the films we want (including latest releases) when we want them.
Had I had BlueRay I would have been tempted to stay with LoveFilm for a while to view all my old favourites in HD.
Cheers,
Nigel |
Similar experience here.
It worked well except that which film came next was pretty random. Specifying high priority did not seem to help. Some requests were labelled with a "long wait warning" but others were not and still took a long time.
We can currently play HDDVDs but not BluRay. We borrowed mostly HDDVDs.
We were also watching too much TV and were about to run out of HDDVD titles that we wanted. Of course, we did not expect many new ones to appear.
I had expected to cancel it and consider rejoining on a lower package when we got BluRay ability.
Finally, after a family negotiation, we switched the minimal £4 for 2 discs a month package.