Quote:
Originally Posted by nheather Yep sorry, no offence intended.
So back to topic. the problem is either
1 - There is a switch, ususlly near the mains socket to switch between 100VAC and 240VAC.
2 - You have an earth leakage fault.
If it is the first then it should be good news and just a matter of flicker the switch over (did they supply a lead with a UK plug or did you have to fit the plug?)
If it is the second then bad news - the item has a fault which is would be very difficult to diagnose over the internet.
Cheers
Nigel |
Ditto here. Talking through diagnosing and fixing an earth leakage would be a challenge and probably inadvisable. Anyway, if a new item has such as fault then you ought to return it. First check that you have correctly followed any relevant instructions and, if you have, then complain.
A theoretical but probably unlikely possibility is that the earth leakage is because the insulation cannot cope with the higher UK voltage. The insulation may be able to cope with 110V with no significant leak but not 240V. However, I would expect that the safety margin on the insulation to be large enough to cope.
I just remembered that some high power US devices do expect 220V. Houses there often have two out of phase 110V feeds. Simple lower power devices use neutral and one of these. Higher power devices use the 220V between the two feeds.
Can you give us some more specs? Yet another possibility is that the device just wants too much power. A UK socket is rated at 13A which is a little over 3000W at 240V. The fuse in the plug should enforce this but they are typically lousy, other things (e.g. the device itself) often blow first to protect the fuse. Your switchboard should be restricting the current for the ring but it is probably allowing 30A which is over 7000W. Note that I am not saying that you should take 7000W from one socket, just that the switchboard probably won't be able to tell the difference between one socket taking 7000W by itself and several taking below 3000W each but a total of 7000W.
If the power is above 3000W then it will need its own circuit as cookers and showers normally do. For this, you will should use a professional electrician.