AVForums

Our philosophy in our forums, reviews, podcasts and feature videos is to promote audio and visual excellence by gathering and sharing the best information and resources available.

Help

To begin please visit our help section »

Not a Member Yet?

It only takes a minute to start enjoying the benefits of AVForums membership, and it's free!

Member Log in

quality washer/dryer required

Post Reply
Old 19-02-2008, 6:44 PM   #1
Moderator
 
unique's Avatar
Join Date: Aug 2005
Experience Points:
18,519, Level: 32
Points: 18,519, Level: 32 Points: 18,519, Level: 32 Points: 18,519, Level: 32
Activity: 5.7%
Activity: 5.7% Activity: 5.7% Activity: 5.7%
Thanks: Gave 51, Got 1,111
Posts: 8,411
quality washer/dryer required

my parents washer/dryer has broke, fortunately it still washes but it doesn't dry, so they don't need a replacement urgently, but they are looking to buy one asap before it stops washing

they want something decent with a good warranty/guarantee and were considering the likes of meile, bosh and AEG, which they believe are the best makes in that order, and from what i've read those appear to be the premium machines. they aren't loaded by any means, but my dad was prepared to spend £800-£1000 for a meile or similar if it had a 5 year+ warranty.

i don't suppose anyone knows the best places to buy these from at the best prices, or if anyone knows any good deals going around at the moment, or special offers due to start shortly? i think meile had an offer on at xmas to give 10 year warranties on certain lines, but my dad found it was 2-5 years at the moment when he was on john lewis and currys. he doesn't mind paying a bit more for a longer warranty, but not a typical high street rip off extended warranty

any input is appreciated, thanks
  Quote
Old 19-02-2008, 7:22 PM   #2
njp njp is offline
Senior Member
Join Date: Oct 2004
Experience Points:
11,560, Level: 25
Points: 11,560, Level: 25 Points: 11,560, Level: 25 Points: 11,560, Level: 25
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Thanks: Gave 68, Got 178
Posts: 1,497
Re: quality washer/dryer required

Quote:
Originally Posted by unique View Post
my parents washer/dryer has broke, fortunately it still washes but it doesn't dry, so they don't need a replacement urgently, but they are looking to buy one asap before it stops washing
Not an answer to your original question, but have you thought of trying to fix it? The dryer mechanism is pretty simple in my experience; the most likely things to fail are the blower motor brushes, which should be easy to replace...
  Quote
Old 19-02-2008, 7:28 PM   #3
Senior Member
 
t-force's Avatar
Join Date: May 2001
Location: Southampton, UK
Experience Points:
8,477, Level: 22
Points: 8,477, Level: 22 Points: 8,477, Level: 22 Points: 8,477, Level: 22
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Thanks: Gave 54, Got 68
Posts: 1,597
Re: quality washer/dryer required

The Miele washer dryer has unfortunately never come with a 10 year cover - that's reserved for their higher end washing machines. Miele did give a 5 year on the washer dryer until the end of November, then when they re-introduced their guarantee promos after Christmas the washer dryer was left off. The current promo period runs till the end of February, so it might be worth waiting to see if it gets included again.

Even without the guarantee, it still knocks every other washer dryer out there into a cocked hat.
  Quote
Old 19-02-2008, 7:49 PM   #4
y2k y2k is offline
Prominent Member
 
y2k's Avatar
Join Date: Jan 2008
Location: Banana Republic
Experience Points:
5,011, Level: 16
Points: 5,011, Level: 16 Points: 5,011, Level: 16 Points: 5,011, Level: 16
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Thanks: Gave 244, Got 295
Posts: 3,252
Re: quality washer/dryer required

Just got an e-mail from currys 25% of but you have to buy a washer and dryer seperate.

miele have some 5 and 10 year parts and labour on most of their washing machines, you can download the forms for this from their U.K. site.

Last edited by y2k; 19-02-2008 at 10:41 PM.
  Quote
Old 19-02-2008, 10:36 PM   #5
Moderator
 
unique's Avatar
Join Date: Aug 2005
Experience Points:
18,519, Level: 32
Points: 18,519, Level: 32 Points: 18,519, Level: 32 Points: 18,519, Level: 32
Activity: 5.7%
Activity: 5.7% Activity: 5.7% Activity: 5.7%
Thanks: Gave 51, Got 1,111
Posts: 8,411
Re: quality washer/dryer required

Quote:
Originally Posted by njp View Post
Not an answer to your original question, but have you thought of trying to fix it? The dryer mechanism is pretty simple in my experience; the most likely things to fail are the blower motor brushes, which should be easy to replace...
the existing machine is quite old, maybe 10 years. they had a long warranty on it and extended it by paying a further sum a few years back. it's broken down and been repaired a few times over the years. i can't remember the exact reason why they have to get a new one, but it's either due to parts no longer being available, or they would have to pay a few hundred for repair or another warranty, and they'd rather put that into a new machine. it could be 10 or 15 years old so it's lasted a fair bit. my mum also tends to do a lot of washing, especially for the two of them in the house, so it gets a lot of use, washing and then drying
  Quote
Old 19-02-2008, 10:41 PM   #6
Moderator
 
unique's Avatar
Join Date: Aug 2005
Experience Points:
18,519, Level: 32
Points: 18,519, Level: 32 Points: 18,519, Level: 32 Points: 18,519, Level: 32
Activity: 5.7%
Activity: 5.7% Activity: 5.7% Activity: 5.7%
Thanks: Gave 51, Got 1,111
Posts: 8,411
Re: quality washer/dryer required

Quote:
Originally Posted by y2k View Post
Just got an e-mail from currys 25% of but you have to buy a washer and dryer seperate. http://ebm.cheetahmail.com/c/tag/hBH...s.currys.co.uk

miele have some 5 and 10 year parts and labour on most of their washing machines, you can download the forms for this from their U.K. site.
they just live in a flat and there is only space for one machine so it has to be the combined washer/dryer. i presume thats time saving as you can set it to wash and then dry without changing machines, and leave it running in the morning before going to work and it's done when you get home. it probably costs more to buy two seperate units anyway
  Quote
Old 19-02-2008, 10:49 PM   #7
Moderator
 
unique's Avatar
Join Date: Aug 2005
Experience Points:
18,519, Level: 32
Points: 18,519, Level: 32 Points: 18,519, Level: 32 Points: 18,519, Level: 32
Activity: 5.7%
Activity: 5.7% Activity: 5.7% Activity: 5.7%
Thanks: Gave 51, Got 1,111
Posts: 8,411
Re: quality washer/dryer required

Quote:
Originally Posted by t-force View Post
The Miele washer dryer has unfortunately never come with a 10 year cover - that's reserved for their higher end washing machines. Miele did give a 5 year on the washer dryer until the end of November, then when they re-introduced their guarantee promos after Christmas the washer dryer was left off. The current promo period runs till the end of February, so it might be worth waiting to see if it gets included again.

Even without the guarantee, it still knocks every other washer dryer out there into a cocked hat.
i've suggested they wait till next month in case a better set of offers turn up. at least it still washes at the moment, but my mums worried in case it packs in.

so i presume meile is better than bosh then? is meile pretty much the best, apart from spending silly money?
  Quote
Old 19-02-2008, 11:02 PM   #8
njp njp is offline
Senior Member
Join Date: Oct 2004
Experience Points:
11,560, Level: 25
Points: 11,560, Level: 25 Points: 11,560, Level: 25 Points: 11,560, Level: 25
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Thanks: Gave 68, Got 178
Posts: 1,497
Re: quality washer/dryer required

Quote:
Originally Posted by unique View Post
i've suggested they wait till next month in case a better set of offers turn up. at least it still washes at the moment, but my mums worried in case it packs in.
There's not really any commonality between the bits that must be broken to stop the dryer working and the bits that must be working to keep the washer working, so I doubt it's on the verge of complete failure.
  Quote
Old 19-02-2008, 11:12 PM   #9
Illustrious Member
 
sdb123's Avatar
Join Date: May 2005
Location: Rushden
Experience Points:
31,232, Level: 43
Points: 31,232, Level: 43 Points: 31,232, Level: 43 Points: 31,232, Level: 43
Activity: 0.3%
Activity: 0.3% Activity: 0.3% Activity: 0.3%
Thanks: Gave 1,578, Got 2,031
Posts: 17,339
Re: quality washer/dryer required

Miele would be my choice.

I was in John Lewis the other week purchasing a Miele Fridge Freezer and saw their Washer/Dryer...it was £900 IIRC. You can extend the standard two year warranty to five years for £95 with JL too.

EDIT: Here's a useful link to it, there are lots of customer reviews too. Hope this helps.

Last edited by sdb123; 19-02-2008 at 11:15 PM.
  Quote
Old 19-02-2008, 11:32 PM   #10
Senior Member
 
t-force's Avatar
Join Date: May 2001
Location: Southampton, UK
Experience Points:
8,477, Level: 22
Points: 8,477, Level: 22 Points: 8,477, Level: 22 Points: 8,477, Level: 22
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Thanks: Gave 54, Got 68
Posts: 1,597
Re: quality washer/dryer required

Miele really set the bar for everyone. As far as a European-style washer-dryer goes (I.E. not a one on top of 'tother American style one) you won't find anything better. The Bosch machine is a very poor relation, and is very thirsty in comparison to the Miele, which spanks everything with regard to water consumption - worth knowing if they're on a meter.
  Quote
Old 19-02-2008, 11:42 PM   #11
Member
Join Date: Dec 2005
Location: The Medieval Warm Period
Experience Points:
3,667, Level: 14
Points: 3,667, Level: 14 Points: 3,667, Level: 14 Points: 3,667, Level: 14
Activity: 3.0%
Activity: 3.0% Activity: 3.0% Activity: 3.0%
Thanks: Gave 218, Got 388
Posts: 3,577
Re: quality washer/dryer required

The Miele 2008 range will be out in March, so you might want to wait for that.
  Quote
Old 20-02-2008, 7:07 AM   #12
Senior Member
 
Henry's Avatar
Join Date: Aug 2000
Location: Hull
Experience Points:
12,938, Level: 27
Points: 12,938, Level: 27 Points: 12,938, Level: 27 Points: 12,938, Level: 27
Activity: 0.9%
Activity: 0.9% Activity: 0.9% Activity: 0.9%
Thanks: Gave 37, Got 59
Posts: 2,164
Re: quality washer/dryer required

Siemens make excellent stuff with 5 year warranty as standard. I've got a Siemens Washing Machine and it's excellent. My Dad is a big Miele fan and they've never gone wrong for him. So you'd be fine with either.

I've used Redhill Appliances before. Good prices and delivery is the princely sum of £1.
  Quote
Old 20-02-2008, 7:55 AM   #13
Moderator
 
unique's Avatar
Join Date: Aug 2005
Experience Points:
18,519, Level: 32
Points: 18,519, Level: 32 Points: 18,519, Level: 32 Points: 18,519, Level: 32
Activity: 5.7%
Activity: 5.7% Activity: 5.7% Activity: 5.7%
Thanks: Gave 51, Got 1,111
Posts: 8,411
Re: quality washer/dryer required

i didn't realise miele only do two washer/dryers, i thought there would be loads of different models. it seems that dixons are about the best price and have the option of 5 year coverplan for £189, so about £1020 delivered and installed with 5 years cover. the benefit of dixons is the fairly regular discount vouchers offering 5% or 10% off, which would made a pretty decent saving. the only concern is the quality of dixons coverplan. i presume this would be by a dixons/coverplan engineer rather than miele? as if the cover isn't of the same quality it might be better buying elsewhere

i noticed it was £999 in john lewis with only 2 year warranty, i thought they had the best deals inclusive of warranty. i wonder if they would pricematch

the question seems to be who's cover is best. if there are new models out then perhaps there will be more promotions or discounts. they had some 5 and 10 year warranties on washers on the miele site, but no washer/dryers
  Quote
Old 20-02-2008, 7:59 AM   #14
Illustrious Member
 
sdb123's Avatar
Join Date: May 2005
Location: Rushden
Experience Points:
31,232, Level: 43
Points: 31,232, Level: 43 Points: 31,232, Level: 43 Points: 31,232, Level: 43
Activity: 0.3%
Activity: 0.3% Activity: 0.3% Activity: 0.3%
Thanks: Gave 1,578, Got 2,031
Posts: 17,339
Re: quality washer/dryer required

It can be bought from the website I supplied for just under £830. Miele offer extended warranty up to 6 years however it costs £249 for the Washer/Dryer (checked my documentation last night on the off chance ).

I'd rather have warranty with either JL or directly with Miele than Dixons any day of the week.
  Quote
Old 20-02-2008, 8:03 AM   #15
Senior Member
 
t-force's Avatar
Join Date: May 2001
Location: Southampton, UK
Experience Points:
8,477, Level: 22
Points: 8,477, Level: 22 Points: 8,477, Level: 22 Points: 8,477, Level: 22
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Thanks: Gave 54, Got 68
Posts: 1,597
Re: quality washer/dryer required

JL don't usually match on warranty terms, and they almost certainly won't match Dixons as they're an online-only entity now - you might have some luck if the offer is the same in Currys. The Miele washer-dryer has a much longer shelf-life than many of their other appliances, so I don't think you'll see it change. Miele usually only change one set of appliances at the time, and they're just about to do their ovens (about time to, as they're very small, and the replacements are much bigger). Most white goods manufacturers will only do 1 or 2 washer dryers, as they're only made for the British market, so it's simply not economical for them in terms of scale to produce more. The other Miele model (ie NOT the WT2670) is a semi-integrated model, which retails for £1500-1600-ish, and offers very little extra in terms of washing options or performance - you're just paying to integrate it.

As I said, see if the extra guarantee offer is brought back in March, then decide.
  Quote
Post Reply



Thread information and display options
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off