How should I handle this problem?

evilgenius · 16-02-2008, 3:59 PM

1.5 years ago i purchased a 20.1" phlilips monitor. THe good new is, it had a 3 year warranty. But the problem im experiencing now is that 4 weeks after logging the complaint to Philips they still havent collected the unit and replaced it with a swap ( something they told me on the phone ), but they keep telling me theyre waiting on some supplier to phone me which still hasnt happened.

And im loosing a little patience now as 4 weeks is a little unreasonable to wait for a swap unit. Any advice on this would be appreaciated.

signs · 16-02-2008, 5:03 PM

i've been waiting since November to change my "pants" sony Tv

sim667 · 18-02-2008, 5:52 PM

Chase them up and blurch!

Got me an upgraded powerbook when mine messed up

Dony · 18-02-2008, 6:34 PM

Quote:

Originally Posted by signs

i've been waiting since November to change my "pants"

Are they your lucky ones???

someone was bound to pick up on it

may as well be me!!

signs · 18-02-2008, 6:48 PM

you may well look afraid

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