Ouch!
Home contents insurance any help?
If you get no joy there try a strong poly freezer bag full of crushed ice cubes over the damaged area to see if the wax will lift off easily when cold hardened. Lay the TV on its back for this. Entirely at your own risk of course.
Don't switch the TV on until you are certain it is bone dry again. Keep the screen as dry as possible with paper towels and don't let the crushed ice produce any water or it may run down into the electronics.
Don't use any scraper or a finger nail as the screen is only soft plastic sheet and marks easily and permanently.
Use no heat. It will make matters far worse. IMO.