Possible paypal ripoff help!

drphibes · 25-02-2007, 11:32 PM

Hi

Think I might have been stung by some fella and I payed him outside of ebay and via paypal.
I have filed a case with paypal but I am thinking that if this is a con artist I might not get anything back from paypal and therefore I was wondering if I could contact my credit card company and get them to refund me the cash?
Is this possible and if so is there a procedure to follow ? Like I say I have informed paypal of a possible problem but maybe I should get the credit card company involved?

Any tips would be welcome , I hear it is wise to close your paypal account on asking for credit card intervention because Paypal will just take it back off you , is this correct ?

Thanks

Drphibes

**IronGiant** · 26-02-2007, 12:42 AM

Contact your credit card first, paypal also...

Dave

drphibes · 26-02-2007, 1:43 AM

I informed Paypal of my concern and I am hoping and praying that when I check my emails in the morning the guy I payed will have replied to me and put my mind at rest.
I think that I will contact my credit card company and inform them because if the seller does come good I can always cancel the complaint.

Drphibes

**IronGiant** · 26-02-2007, 2:55 AM

Quote:

Originally Posted by drphibes

I payed him outside of ebay and via paypal.

Can you clarify that? Lots of companies now let you buy with PayPal, as do private individuals. Was Ebay involved at all?
Dave: As Mod

drphibes · 26-02-2007, 9:52 AM

Hi

A bit of good news to report hopefuly.
I recieved a email of the seller this morning assuring me that everything is ok so maybe I hit the panic button to early.
I will report back when I have more news.

Drphibes

drphibes · 04-03-2007, 2:37 PM

Looks like the seller in this deal was talking bull and in the week since I ordered the item from him he has failed to deliver the goods after promising they would arrive three times.
I have talked to paypal today and they inform me that the money I payed him is on hold and has not been payed to him due to me raising the dispute claim. Is this correct and if so I take it he cannot get his grubby hands on the cash and it will eventually be refunded to my credit card ?
The seller has until Wednesday 7th March to respond to the paypal dispute and I very much doubt he will do this.

Thanks

Drphibes

kraiklyn · 04-03-2007, 9:07 PM

If you don't mind me asking what was the item? Just so we can all steer clear!

drphibes · 04-03-2007, 9:16 PM

Quote:

Originally Posted by kraiklyn

If you don't mind me asking what was the item? Just so we can all steer clear!

A Nintendo wii was the item.
The seller updated the paypal dispute tonight with a tracking number so only time will tell if I am completely wrong about this guy. I will wait for the postman tomorrow and take it from there, the deal was for special delivery so by rights the wii whould arrive in the morning. I will call the royal mail if the parcel does not arrive to verify that the tracking number is genuine.

Drphibes

Steve.J.Davies · 05-03-2007, 11:23 AM

Quote:

Originally Posted by drphibes

A Nintendo wii was the item.
The seller updated the paypal dispute tonight with a tracking number so only time will tell if I am completely wrong about this guy. I will wait for the postman tomorrow and take it from there, the deal was for special delivery so by rights the wii whould arrive in the morning. I will call the royal mail if the parcel does not arrive to verify that the tracking number is genuine.

Drphibes

can't you just enter the tracking number on the Royal mail website ?

drphibes · 05-03-2007, 11:42 AM

Quote:

Originally Posted by Steve.J.Davies

can't you just enter the tracking number on the Royal mail website ?

You can only track a delivered item with the royal mail and not when the parcel is supposed to be on its way.
Parcel did not turn up today so if it does not arrive tomorrow I will presume it is not going to come

Drphibes

dejongj · 05-03-2007, 6:26 PM

Although it is weird, I must admit that from a sellers perspective I would not send out the item if someone raised a dispute against me...But then again I would just say that and not provide 'false' tracking numbers....You may not be (Have to trust your word

), but there are lots of dodgy buyers out there. The fact that Paypal was able to 'hold' the money meant he had it sitting in his account...If he was seriously dodgy he wouldn't do that unless he was stupid too

Reign-Mack · 05-03-2007, 7:10 PM

Should'nt the seller be using something a little bit more substantial than Royal Mail to post a Wii?

Royal mail may not be able to track but you should be able to see what date it was collected, that way you could tell if he was being honest when he kept saying it had been posted...

dejongj · 05-03-2007, 7:25 PM

Quote:

Originally Posted by Reign-Mack

Should'nt the seller be using something a little bit more substantial than Royal Mail to post a Wii?

I sold my second Wii the week before Christmas and posted via Royal Mail. The special delivery was £18 for guaranteed next day delivery and insurance upped to £500.....

drphibes · 05-03-2007, 7:27 PM

Well my feedback on here and approx 129 feedbacks on ebay (all positive) kind of puts me in the clear on the possibility of me being the dodgy person in this deal.
The seller still does not answer any emails I have sent and will not answer his mobile when I call so if he was doing everything legit then he should be making every possible effort to keep me informed on this parcel.
I agreed to pay for Royal mail special delivery so insurance wise it was a good enough service to use.
I await the post tomorrow but to be honest I am fearing the worst due to a total lack of communication since Friday last week.

Drphibes

Reign-Mack · 05-03-2007, 7:41 PM

Personally I never use a service I can’t fully track (I also never use citylink but that’s another story) and I don’t give people who stall and fail to communicate the benefit of doubt. If they are going to waste my time sod it I will buy the product from somebody else.

Hi-Def · 05-03-2007, 9:46 PM

royal mail special delivery can be tracked from the moment its posted and even before it was from the moment it was first sorted - a wii should have been sent next day anyway since its worth £180

would not contact CC unless paypal fail to get you your money since they will close your account for going through your CC.

drphibes · 05-03-2007, 9:52 PM

Quote:

Originally Posted by Hi-Def

royal mail special delivery can be tracked from the moment its posted and even before it was from the moment it was first sorted - a wii should have been sent next day anyway since its worth £180

would not contact CC unless paypal fail to get you your money since they will close your account for going through your CC.

Hi

Well if the seller has posted it special delivery it is not showing up on the Royal Mail's tracking page

.
I get this message when i input the code that the seller gave me.

" Recorded Signed For™ items are only tracked after the item has been delivered. Depending on whether the item was sent first or second class, this may be a few days after posting. Please try again later.

Information on your item is not yet available online."

Do you think that this message means that the code I have been given is not a special delivery code and maybe just standard recorded delivery or even worst just a pile of old garbage ?

Drphibes

DVD-Man · 05-03-2007, 11:34 PM

The barcodes aren't scanned until delivery takes place or maybe it reaches the addressee's local depot.

SD is perfectly fine since it's next day plus if it were me sending it I'd say it was worth £500 and if it went missing I'd refund the buyer +££ and treat myself!

Liam

Hi-Def · 05-03-2007, 11:51 PM

its not been sent by special delivery he has given you a standard 1st class recorded signed for tracking number, so its not guarenteed next day and only insured for £32.

also for everyones records

Recorded Signed for is tracked at delivery only since it goes through the normal system

All the following are tracked at time of posting aslong as its posted at a PO with a up to date PC system, if its not got the latest PC system then its tracked as soon as its sorted in the office. Whenever a special is posted it can usually be tracked online by about 11-12pm

All Special Delivery products
International Recorded Signed for
Airsure

drphibes · 06-03-2007, 12:19 AM

Hi

Thanks for the postal advice Hi-Def.
I think the odds of the parcel arriving are very slim now that he cannot even use to the postal service that was agreed at the time the deal was struck.
In my experience most of the items I have posted in the past using recorded 1st class have arrived the next day so Tuesday really is d day for this fella .
If he has posted then it is complete madness to a Nintendo wii when the insurance only covers £32

Drphibes

drphibes · 08-03-2007, 12:03 AM

Well no parcel arrived so I think I can definately say the seller is a conman. God only knows why he gave paypal a tracking number because no parcel has been delivered and the paypal claim is now back to being reviewed. Does anyone know how long paypal can take to make a decision on matters like this ? I know they do state it can be several weeks which is a pain because I will probably be out of pocket for awhile because the money will have to be paid to my credit card company.

Drphibes

DVD-Man · 08-03-2007, 1:03 AM

If this ever happens to me regardless of the distance I will be knocking on the sellers door!

Liam

Westindieman · 08-03-2007, 11:43 AM

Quote:

Originally Posted by DVD-Man

If this ever happens to me regardless of the distance I will be knocking on the sellers door!

Liam

I know exactly what you mean and I feel the same way.

drphibes · 09-03-2007, 4:22 PM

Well as expected I have not recieved anything from the seller I am in dispute with so the claim that I raised with Paypal is back to being investigated due to the seller not replying. My question now is does anybody have any idea on the length of time it will take of Paypal to award the case in my favour and therefore re-credit me with the cash ?

Drphibes