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Old 16-01-2007, 8:55 PM   #1 (permalink)
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Napster problem...heeeelp!

Hi

I downloaded a 7 day free trial of Napster, i don't like it and wish to cancel but the thing is I can no longer sign in and the website does not work on my PC anymore. What do I do? They have my Paypal details. I am paranoid and think that miraculously after 7 days it will all work perfectly and they will have taken £9.00 odd for the monthly subscription...
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Old 16-01-2007, 9:18 PM   #2 (permalink)
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Re: Napster problem...heeeelp!

Can you not log onto PayPal and cancel the subs at that end?
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Old 16-01-2007, 11:56 PM   #3 (permalink)
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Re: Napster problem...heeeelp!

I will try that but I want to do it properly through napster just in case they try to make me pay at the end of the trial
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Old 17-01-2007, 1:29 AM   #4 (permalink)
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Re: Napster problem...heeeelp!

If you cancel the subscription with paypal, napster cannot take money from you, but if you also want to close your account/end subscription, then you have to give them a call..

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Old 17-01-2007, 8:50 AM   #5 (permalink)
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Re: Napster problem...heeeelp!

I don't know where to look on Paypal to see where the agreement is so that I can cancel it...anyone know where I should be looking? I feel stupid, normally I can fathom this sort of thing out.
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Old 17-01-2007, 12:43 PM   #6 (permalink)
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Re: Napster problem...heeeelp!

Dont know why people pay for mp3s anyway when the bitrate is 128 on all the sites I have seen. Very poor quality. I will never pay for any music file unless they gaurantee CD quality, but its unlikely as most people cant hear/tell the difference.

Anyway, as per my problem I think you might have to email paypal.
Paypal with annual subscriptions

Last edited by Westindieman; 17-01-2007 at 1:18 PM.
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Old 17-01-2007, 1:38 PM   #7 (permalink)
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Re: Napster problem...heeeelp!

fantastic, I have cancelled the paypal agreement...I will call napster tonight and tell them the good news. Thank you for your help.
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