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how can i check if my phone line has been released from my old ISP?

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Old 06-10-2006, 11:08 PM   #1
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how can i check if my phone line has been released from my old ISP?

Having a nightmare with Sky, it is such a headache to transfer from one ISP to another, i used to be with Homechoice, how can i check if Homechoice have now released the line and if Sky have possesion of it?

i tried on the BT site but it just says there is a service on the line but now who. can some one please post a link?

thank you
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Old 06-10-2006, 11:12 PM   #2
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Re: how can i check if my phone line has been released from my old ISP?

just dial for cust service and ask who they are and you will know, usual number is 150.

maz
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Old 07-10-2006, 5:36 AM   #3
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Re: how can i check if my phone line has been released from my old ISP?

Yeah just phone BT and ask them.

I had this problem when i moved from wanadoo to BT took them 3 weeks to remove the marker even though it was their fault as they cancelled my account for no apparant reason(not even them knew why they had cancelled the account)
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Old 07-10-2006, 5:08 PM   #4
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Re: how can i check if my phone line has been released from my old ISP?

I agree it can be a flippin' nightmare - when we moved in to our new house, it took about 2 months to get our broadband transferred as they wouldn't release the line to us. And I was passed from pillar to post by the various companies trying to get an answer.

Im the end I had to insist Virgin (our Broadband provider) speak with BT direct to get it sorted. Unfortunately I can't remember their telephone number, but I think the main BT customer services dept. gave me it.
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