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Originally Posted by Singh400 We've had a new kitchen from a company called "Kitchens". They delivered and we had a friend fit it for us. "Kitchens" do supply fitters for an extra price. I'll see if I can find a number for ya - might have thrown their leaflet away. |
I had a bad experience with "Kitchens"
The kitchens guy came round and designed a kitchen on a paper sheet he had, then quoted a price that he could only guarantee "provided I pay a £100 non-refundable deposit"
I said I was still looking round at other options, and so didn't want to pay any money yet. I said I would ring them if I wanted to go ahead with their design.
He then said that if I chose another company after all, I could just buy something from them up to the value of the £100, and that would be it. So I agreed to buy the worktop through them at the very least.
I then signed the kitchen drawing, saying I agreed the layout etc. (BIG MISTAKE). Apparently this drawing was also the legally binding contract to buy the kitchen! The representative made no mention of this, or the discovery later that the back of the drawing was a ton of small print.
However I eventually went with a IKEA Kitchen, including the worktop. So basically "Kitchens" had had £100 for nothing. I just accepted that as the case.
A few weeks later I get a letter from kitchens demanding £50 for wasting their time! Apparently my £100 was seen as the green light for them to order me their kitchen, even though I had said I wasn't sure yet!
The main problem other than this, was that they have no website. Once the representative has left you can't remember exactly what the kitchen looks like!