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12-01-2006, 8:47 PM
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#1 (permalink)
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Prominent Member
Join Date: Jan 2005
Location: Coventry
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Mobile phone contract cancellation issues
OK, so this thread - Cancel contract, still being charged - this happens often? isn't getting much attention in the forum it's in, probably wasn't the best place to ask - has anyone else had trouble with people like this and what did you do about it?
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Relysis 40 inch LCD, Harman Kardon AVR 630, MCPC (Silverstone case, IMON, Tosh HDDVD-ROM, E2200@2.5GHz, 4670 ultimate, 3GB, 80GB 2.5" drive, Sweetspot SDI card,Happauge HVR4000, Win 7 Enterprise), Kef XQ5/XQ2C/Q2DS/Q8S, Cyrus aca7.5, PSXR, CD6, Quad 303 x 3, Sky+ 250 SDI
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12-01-2006, 9:14 PM
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#2 (permalink)
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What are the details of the contract, was it a 12 or 18 months, has the term finished?
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Only when the last tree has died and the last river been poisoned and the last fish been caught will we realise we cannot eat money.
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12-01-2006, 9:53 PM
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#3 (permalink)
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Join Date: Sep 2003
Location: Amsterdam
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I had problems with Orange also when i cancelled my phone contract (two months after it had ran its statutory minimum period). Fortunately, i kept a written record of every phone call. At one point, my balance was in credit, and they had filed a non payment in my credit record, which i made sure was rectified.
Took me three months of wrangling for this to be sorted out. Glad i had things detailed though, as i'd imagine i would still have been arguing with them if I hadn't.
Have a Google on the web, i'm sure there's several web sites which post the 'high heid yins' contact details for big companies like this.
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12-01-2006, 11:28 PM
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#4 (permalink)
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Prominent Member
Join Date: Jan 2005
Location: Coventry
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OK, subjectively, is this a matter for OFTEL? It obviously happens often as they think they can get away with ignoring a cancellation request.....
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Relysis 40 inch LCD, Harman Kardon AVR 630, MCPC (Silverstone case, IMON, Tosh HDDVD-ROM, E2200@2.5GHz, 4670 ultimate, 3GB, 80GB 2.5" drive, Sweetspot SDI card,Happauge HVR4000, Win 7 Enterprise), Kef XQ5/XQ2C/Q2DS/Q8S, Cyrus aca7.5, PSXR, CD6, Quad 303 x 3, Sky+ 250 SDI
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13-01-2006, 12:03 AM
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#5 (permalink)
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Prominent Member
Join Date: Feb 2002
Location: Cornwall
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I tried to cancel my contract with 3 today, but they kept offering me better and better deals until I signed a new one 
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