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12-01-2006, 8:20 PM
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#1 (permalink)
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Moderator
Join Date: Jun 2003
Location: Oxford UK
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Who's worse: timeshare, double glazing or SouthernElectric
Before deciding which high pressure sales tactic you dislike most, please read the email I sent to SouthernElectric customer services tonight:
After your last salesman's foot in the door approach failed, a manager came out today to harass me into buying my gas and electricity from you. The first one tried to get me to sign a form as a check that he had talked to me but neglected to tell me it was the form to change supplier. He was quite aggrieved when I pointed this out and showed him the door.
I have researched this carefully and it will cost me more to buy my electricity from you, but your salesmen cannot comprehend this and are extremely overbearing.
The manager told me today that I was being lied to on internet websites as they had been "bought" by rival companies, this is positively slanderous. I took his scale of charges to check against what we pay and he left, promising to return later. I did the calculations and yes you are more expensive...
He returned and I had to explain 4 or 5 times that you were more expensive before he releuctantly left, saying as a passing shot that I was the first person he'd ever come across that told him you were more expensive than my current supplier. I then went to YOUR website and put in the figures and got a polite message saying that unfortunately you couldn't supply my electricity more cheaply than my current supplier.
Please don't send another representative,
These guys have got me very annoyed
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12-01-2006, 8:52 PM
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#2 (permalink)
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Ex Member
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Would annoy me too lol. All of them get on my tits!
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12-01-2006, 9:07 PM
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#3 (permalink)
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Veteran Member
Join Date: Sep 2003
Location: Hants
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I'm amazed you kept so calm TBH.
One of the perks of living in the middle of nowhere, no trick-or-treaters or solicitors!
**** broadband though!
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12-01-2006, 9:36 PM
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#4 (permalink)
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Moderator
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Games, I was not calm. I was extremely and massively peased off. Fortunately I have a low amp fuse wired into my brain, which I have trained to cut out if I get too cross, otherwise I'd be posting this from prison
Next one up the drive will be less fortunate
Last edited by IronGiant; 12-01-2006 at 9:38 PM.
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12-01-2006, 9:38 PM
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#5 (permalink)
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Member
Join Date: Oct 2004
Location: Sunderland, Tyne & Wear
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Southern Electric,
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12-01-2006, 10:00 PM
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#6 (permalink)
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Prominent Member
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would be interested to see the reply if you get one at all that is
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12-01-2006, 11:05 PM
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#7 (permalink)
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Senior Member
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Sorry Regmarch, none of them come close to the  mobile phone sellers who we've had calling about half a dozen times a night this past week. Even had one after midnight!
What part of I don't want a new mobile do they not understand? Proably a good job they don't come door to door though, or I'd probably show them what to do with their phone.
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My DVD’s The Miniplex Skip to the end...
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12-01-2006, 11:33 PM
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#8 (permalink)
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Member
Join Date: Nov 2004
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Some woman knocked on the door trying to make us change electricy suppliers. She kept saying "we will save you £150 on your bill". mum just said "how can you save us £150 per bill when our bill never even reches £150?" The woman suddenly went silent so mum just shut the door. :D
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13-01-2006, 10:00 AM
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#9 (permalink)
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Prominent Member
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Double glazing salesmen. If a certain company advertised by 'Reg Holdsworth' ring me one more time...............
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13-01-2006, 10:21 AM
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#10 (permalink)
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Veteran Member
Join Date: Jul 2000
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Say "not interested" and shut the door.
Don't say "sorry" or "thank you".
If its telesales call they usually ask for The "homeowner". You can reply indignantly that there are no "homos" here and indulge yourself with a bit of amusing timewasting...
I'll just get them they are in the garden.
I can't find my keys I'll have to bang on the window ( simulate window banging and off telephone shouting).
They are coming in now.
Oh no! They've fallen over.
Its ok they're up they're limping but they're okay.
Oh my god ! They've impaled themselves on the sundial.
Arrghhh the blood the blood !
I feel faint I can't stand the sight of blood I'm going to hurl ( simulate barfing noises).
Sorry who was it you wanted to talk to again ?
The homeowner!!!?
How dare you what are you implying we are a respectable family there are none of those homownersexuals round here.
continue until bored...
Alternatively hang up and again.
Don't apologise , don't say thank you , don't say goodbye and never ever say sorry.
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13-01-2006, 10:50 AM
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#11 (permalink)
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Member
Join Date: Oct 2005
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Southern Electric, well their marketing arm of the firm, were on Watchdog a few weeks back for stuff just like this. They insisted it wouldn't happen again...
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13-01-2006, 12:35 PM
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#12 (permalink)
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Guest
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Quote:
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Originally Posted by Miniholic
Sorry Regmarch, none of them come close to the  mobile phone sellers who we've had calling about half a dozen times a night this past week. Even had one after midnight!
What part of I don't want a new mobile do they not understand? Proably a good job they don't come door to door though, or I'd probably show them what to do with their phone. 
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I used to get this regularly, since I registered my home number and mobile with the telephone preference service (TPS) this has stopped completely.
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13-01-2006, 1:24 PM
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#13 (permalink)
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Member
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Quote:
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Originally Posted by Chumpy
I used to get this regularly, since I registered my home number and mobile with the telephone preference service (TPS) this has stopped completely.
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Used to get loads before we registered. Now we only get the occasonal one and its always the same recorded message from some stupid american bitch. "Hi youve won 10,000 dollars please list......." Dont know what the rest of the message says as we hang up. (we have to save the battery for the mrs) 
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13-01-2006, 1:49 PM
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#14 (permalink)
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Moderator
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where do I get my front door registered?
Funnily enough, no reply from Southern Electric Customer Services yet
Dave
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13-01-2006, 1:55 PM
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#15 (permalink)
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Prominent Member
Join Date: Apr 2001
Location: Worcester
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Double Glazing is easy
"Do you want double glazing or conservatory?"
"Do you want flat glass processing software?"
I chased a load of door to door ones away once with a few brouchures we had knocked up for Glassex
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