I am also starting to get highly suspicious about this company.
I placed an order for a Yamaha keyboard (it was around £60 cheaper than anywhere else) on 1st October and got an automated reply which read, inter alia:
Quote:
Your Order Details...
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Description: Yamaha DGX-530 88-Key Graded Soft Touch Action
Digital Piano
Item Price: GBP 369.99
Qty: 1
Total: GBP 369.99
------------------------------------------------------------------------
Sub Total: GBP 321.73
Tax @ 15%: GBP 48.26
Total: GBP 369.99
|
Over a week later, I got a mysterious email from the same AOL address mentioned above, just telling me - without explanation - that my order had been cancelled.
I have emailed them twice asking them to contact me urgently and they have not done so on either occasion.
I have tried telephoning them (most recently at 10.10am this morning, a Tuesday) and I get a recorded message telling me to call back in normal office hours. I have left a message but don't expect a call back.
Looks like I need to place my order elsewhere.
Do you think I need to be contacting my credit card company to check there are no transactions going through? I notice they asked for my date of birth when I placed the order which now worries me a little...
Also Trading Standards...?