Hi,
Have just discovered, about an hour ago, that the proposed Customs Charge Limit changes that were discussed in length at the end of last year (in which customers would be able to import upto about £100's worth of stuff, without incurring any Customs Charges), was never put through by Government, and never officially passed. Hence, we're stuck with the old, crappy laws whereby anything over £18 can incur Customs Charges!
I discovered this, when I went to pick up a parcel, I ordered from PlayUSA.com, valued at £26-99, and got stung with a £12-04 charge, of which £8 of that goes to the Royal Mail!
It was only when I queried the charges with the nice Royal Mail guy, that he explained that he knew of the proposed changes too, and even the Royal Mail were getting ready to alter and publish new guidelines for customers, but then suddenly, without warning, the changes were all revoked!
I am seething!

Anyone else know about this, or what happened?!
Pooch