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Originally Posted by eric pisch so ACAS are a good place to start ? |
yeah, they are free, and are a bit like CAB, but are only involved in employment issues. the staff aren't lawyers, but are experienced in HR law. most people calling them simply aren't aware of the law, and thus can resolve most problems with a quick call
ACAS also get involved with employment tribunals, when a complaint is raised, a copy is sent to ACAS who will try and remedy the problem between the employer and employee before it goes to a full tribunal. i think most complaints are then resolved at that stage, in a similar way to a lot of lawsuits will be settled before reaching the court
as such, they not only know the law, but are very experienced in handling real issues. under certain circumstances, such as large redundancies, they can offer further help, i think i once got them on site to assist with a major relocation once
from an employers point of view, the federation of small businesses have a set of legal helplines covering a number of topics, and the HR related one is particularly good, and you deal with qualified and experienced lawyers. if you follow their advice they also insure and represent you in tribunals, but in saying that, in most cases they will ensure you play safe and by the book, thus avoiding a tribunal. for small companies, the fee for joining FSB can be worth it for the HR helpline alone
i imagine if you are facing a particularly difficult situation, ACAS would perhaps suggest you should seek professional legal advice from an employment lawyer, but that should only be in rare occurances