Currently getting pixilation, picture freezing and squeaks on BBC1 and 2 have complained to Digital UK to be told I may need an attenuator. Is anyone else having these problems?
Thank you for your email dated 2 April regarding TV reception.
Your postcode is PE28 4BQ which means you are likely to receive your TV signal from the Sandy Heath transmitter in the Anglia TV region Your local BBC news service therefore should be Look East and Anglia Tonight for ITV. This transmitter completes switchover on 13 April 2011. Any digital equipment that's attached to an aerial will need to be retuned on that date.
If you have an aerial amplifier or splitter booster this could be the cause of the problem. An aerial amplifier should only be used in poor digital TV reception areas. Signal boosters will not improve TV reception in strong signal areas, nor will they help reduce analogue TV picture ghosting. When an aerial amplifier is used in a good TV reception area it only serves to increase the likelihood of experiencing television interference and worsen the overall quality of reception. If you do have an aerial booster please remove it in the first instance.
The transmission power for some channels from the Sandy Heath transmitter was boosted as part of the switchover process, and it may be this that is causing your problem. With this type of problem you may be experiencing freezing, clicking and blocking with you reception, as your signal maybe too strong for your digital equipment to handle.
If the problem persists, you may require an attenuator, which is a small device that fits onto the coaxial plug that goes into your digital equipment and weakens the signal. We would advise that you wait until switchover is complete before taking any action to see how the situation develops. Once switchover is complete, if the situation is not resolved, it may be an idea to get further advice from a local trusted TV engineer or registered Digital Installer. You can search for a Registered Digital Installer in your area at their web site.
If you have any further enquiries regarding the digital switchover please visit our website at
Digital UK - Home or call us on 08456 50 50 50.
Kind Regards,
Jim Davidson
Digital UK