[trevwoollard]

I have a Samsung PS42Q7HD which was working fine, however the built in freeviewer has stopped working. Any ideas how to reset the tv? many thanks

[fundraised]

Point the remote to the TV and press the following buttons the exact order (with 1-2 seconds interval):
1. Turn off the TV (standby mode)
2. Info
3. Menu
4. Mute
5. Power

You should be able to reset everything from there.

Hope this helps.

[Geofbob]

Not sure what you mean by "stopped working". Are you getting an on-screen message of any kind; are you getting any signal at all; is it just the channels that are affected, or has the EPG also disappeared?

First thing is to check that your aerial is still connected at both ends. But if that's OK, try disconnecting at the mains; waiting 2 or 3 minutes; then reconnecting - then carry out a "First Time Installation" which you should find on the settings menu.

[tuck1]

Check you havent pressed the tv/dtv button on the remote. Tv means analogue, DTV is freeview.

[trevwoollard]

When I selected DTV nothing happened and could not receive any digital channels. I performed the reset (info-menu-mute) and now everything is working fine. Much appreciated! Many thanks....

[facial]

I was just about to go to argos and get a freeview tuner so im hoping this works, after 5months of using the arial to my pc tuner and back to the tv im starting to get fed up, posted a while back but heard nothing so im looking forward to getting home to test this. Fingers crossed

Worked!! thank you very much