[colmranger]

Hi,

Just thought i would share my story.

Last week i received in the mail fom Ebay a Humax Foxsat HDR. I had been looking forward to getting this for ages and i was hoping to ditch Sky altogether after i got this.

So when i set it up for ages several hours it would not find a signal despite two other boxes (one freesat and one sky+ box) working perfectly on same connection previous.

Eventually it picked up signals and then when ever i record all signals are lost for the duration of any recordings made. Signalreturns when recordings are finished. Also when i change chanels signal is lost for a few seconds each time a channel is changed.

I also noticed that although my box was supposed to be new it has three dents on the rear of the box that look like were made with a tool rather than from transit bashes. The manual also had evidence of being used before too.

Anyway very dissapointed and the seller is willing to take it back and refund me.

He actually asked me coould i send it to makers rather than to him which is more expensive. Does anyone know should the Ebay original seller be also reimbursing me now to ship the box which is expensive?

(sorry for drifting on this post a bit but wianted to highlight all the issues in one go)

[son_t]

The warranty is with the seller in the first instance, not Humax - return it to the seller... (and get a full refund, and get a new box from a reputable source.)

How would Humax know anything about your fault/problem if you had no communication with them?

[colmranger]

Originally Posted by son_t

The warranty is with the seller in the first instance, not Humax - return it to the seller... (and get a full refund, and get a new box from a reputable source.)

How would Humax know anything about your fault/problem if you had no communication with them?

Thanks, the seller told me he was and is currently communicating with Humax.

I will just return it to seller i have a Paypal dispute opened with him.

[mikerobertson]

thats exactly what happened with my 1st box which i got on ebay.now on box number 3 !!!!