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Humax HDR Software Update Failure

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Old 02-01-2009, 1:33 PM   #1
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Humax HDR Software Update Failure

Hi all...happy new year...

I am posting this on behalf of a friend who purchased his HDR the same day as me... on installing the box mine upgraded to the new firmware, no problems at all...

my mates box however comes up with an error code E-05 whetrying to update...

anyone have any ideas as to what this code means or how he can upgrade to the latest firmware? he is on 1.01 or something and mie is 1.02

His diagnostic sreen shows both tuners at 90% strength and 100% quality

thanks

Andy
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Old 02-01-2009, 3:35 PM   #2
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Re: Humax HDR Software Update Failure

Mine's doing something similar - it fails to update, and reboots the box. I've mailed Humax, but nothing yet.

I'm using a single tuner.

Any ideas, anyone?

Ta.
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Old 02-01-2009, 3:52 PM   #3
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Re: Humax HDR Software Update Failure

Had a browse around and came across this "fix"

1. Plug cable into LNB-1
2. Check for updates (automatic)
3. When the message comes up saying "Do you want to update to the new firmware", carefully take the cable out and plug it into LNB-2.
4. Now press ok on the dialog box, and your box should update successfully.


Let me know if it works.

Al

Just to add, there is a DC voltage going from the STB to the dish (13v IIRC) so when you take out and insert the F connecter make sure is sqr on so as you dont short anything.

Last edited by alferret; 02-01-2009 at 3:55 PM.
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Old 02-01-2009, 4:02 PM   #4
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Re: Humax HDR Software Update Failure

Quote:
Originally Posted by alferret View Post
Had a browse around and came across this "fix"

1. Plug cable into LNB-1
2. Check for updates (automatic)
3. When the message comes up saying "Do you want to update to the new firmware", carefully take the cable out and plug it into LNB-2.
4. Now press ok on the dialog box, and your box should update successfully.


Let me know if it works.

Al

Just to add, there is a DC voltage going from the STB to the dish (13v IIRC) so when you take out and insert the F connecter make sure is sqr on so as you dont short anything.
The new firmware is available on the Hummy website for use over usb if you don't fancy the cable switch solution
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Old 02-01-2009, 4:38 PM   #5
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Re: Humax HDR Software Update Failure

When I try and download the update from the Humax site, it prompts me for a username and pwd. Anyone else getting this?
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Old 02-01-2009, 5:13 PM   #6
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Re: Humax HDR Software Update Failure

Use the "Software Download" tab to get the firmware and loader updates, The Download Tool tab just contains the instructions, ignore the user id and password
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Old 02-01-2009, 7:11 PM   #7
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Re: Humax HDR Software Update Failure

I only get to 33%,download will not complete.
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Old 02-01-2009, 9:58 PM   #8
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Re: Humax HDR Software Update Failure

Yeah, that's a known fault - I've mailed Humax but - as I said - nothing yet.

I must clearly reiterate the other poster's warning that there's a risk of a short from swapping the cables while powered on - and it will not be easy to guarantee no contact will be made.

Expect either a simple fuse repair or high repair costs, should someting go wrong!
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Old 03-01-2009, 6:07 AM   #9
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Re: Humax HDR Software Update Failure

I was expecting my new unit to update when i got it on the 29-12-08 but it said no software available i do have 2 cables from the lmb ,I went to the humax site only to find that my software is up to date but the software is dated 2008-11-10 as below, ? why are you all talkng about updating your software when it seems that the software is over a month older then my unit or were they shiped with even older software ?

System ID 3768.0000
Application Version HPRSFCI 1.00.02
Loader Version U7.52
Update Date 2008-11-10

Last edited by bryanuk; 03-01-2009 at 8:11 AM.
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Old 03-01-2009, 11:04 AM   #10
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Re: Humax HDR Software Update Failure

Mine is .01 and the current appears to be .02.

Looks like there's no need for you to update. Yours must be a slightly newer unit.
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Old 04-01-2009, 6:11 AM   #11
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Re: Humax HDR Software Update Failure

thanks Sasso Palmieri , your Humax HDR not set to auto update then?, the reason im asking is i'm just wondering if maybe its best not to auto update ? if its not broke dont touch it sort of thing ?
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Old 04-01-2009, 8:14 PM   #12
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Question Re: Humax HDR Software Update Failure

Hi, I had the same problem with my Humax PDR. I set up using the existing software and then a couple of days later updated to 0.2 using the menu.

I was originally using one LNB feed but now have two feeds via a quad LNB bought via ebay. I have a problem when recording which require help with. When recording one channel I can then only watch a limited number of channels as the available listings reduce for some reason. Once recording has finished the full list can then be accessed.

Has anyone else had the same problem ?

I am wondering if it is an LNB problem. Is the switching of output 1 limiting the vertical/horizonal switching of output 2 ?

I have assummed that quad LNB's are four separate
/indepenant LNB devices - but are they?

Can anyone help ?
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Old 04-01-2009, 9:29 PM   #13
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Re: Humax HDR Software Update Failure

Quote:
Originally Posted by Barton_lad View Post
Hi, I had the same problem with my Humax PDR. I set up using the existing software and then a couple of days later updated to 0.2 using the menu.

I was originally using one LNB feed but now have two feeds via a quad LNB bought via ebay. I have a problem when recording which require help with. When recording one channel I can then only watch a limited number of channels as the available listings reduce for some reason. Once recording has finished the full list can then be accessed.

Has anyone else had the same problem ?

I am wondering if it is an LNB problem. Is the switching of output 1 limiting the vertical/horizonal switching of output 2 ?

I have assummed that quad LNB's are four separate
/indepenant LNB devices - but are they?

Can anyone help ?


Hiya, from what I have read you will need to reset your unit for it to learn that it now has 2 feeds

.
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