Quote:
Originally Posted by mwardy @TonyA: Yes, I must get into the new millennium.
It was a very unedifying spectacle really. Denialle said there was one formal complaint with the clear intention of minimising the actual backlash. She didn't define what a formal complaint is, and never has AFAIK. I think the viewers have assumed she must as you say have meant an appeal to the BBC Trust, which as you know can only happen at the end of a complicated procedure that requires a lot of staying power. And this one had at least 300 names attached to it. No ordinary reader of the news pages would have understood it to mean this.
Then there were many requests for a definition of a formal complaint on the blogs, which were evaded for days and never properly answered as far as I remember. It got to the point where the blog host basically said it wasn't his job to correct factual errors on the news site and pointed to, ha ha, the complaints page.
None of this is what I would have expected from the BBC. I'm looking forward to the no 10 petition reaching full HD horizontal resolution, i.e 1920... I must be a geek. |
The BBC did state that complaints should be raised via their complaints procedure e.g.
BBC Complaints - Homepage.
However, the ironic thing is, if you raise a complaint via that mechanism concerning the BBC HD PQ, they just point you back at the Danielle Nagler's blog!
I raised a complaint regarding that, when they pointed me at the blog, stating that as Danielle had now "drawn a line" under the issue and was not responding to this issue any more, how they can justify ignoring complaints in that manner - I've never had a response to that complaint!
I believe this is a disgusting way for a public service broadcaster to behave.
A decision has been made at a certain level in the BBC, for whatever reason it is (although I think we all know its so that they lower the PQ to the lowest common denominator e.g. FreeView HD, so that one platform does not out-shine another), and they are using spin, and smoke and mirrors to try and pull the wool over the public's eyes - which couldn't make watching BBC HD any worse IMHO! LOL!
It's a shame that we have to suffer with an inferior PQ on satellite, just so that the channel can be received terrestrially.