[ssttaagg]

i think this may be a long shot but here we go.
i have just got a foxsat-hdr and it`s doing my head in,so what i`m looking for is someone to phone and have a natter with.
i live in france and can ring the uk for free so if anyone can help please can you let me know.
it`s things like downloading, usb sticks, and all that stuff.
i could build someone a house in my sleep but when it comes to things that plug into the wall im a bit thick ha ha ha ha.

[savvy249]

I think it's unlikely that someone will give their phone number to a stranger on the net, but you never know.

File Manager is one of the worst documented features of the HDR, what exactly is the problem you are having with "downloading", USB, etc., we'll try to help you out here.

Rgds.

Les.

[savvy249]

I just remembered this thread over on Hummy.org that I had some input to. You might find it's contents useful.

Rgds.

Les..

[ssttaagg]

im lost with how the whole thing works,can i put films on a usb and watch the if i plug it into my foxsat and why can i not record bbc and watch itv at the same time.
it`s that type of thing.

[savvy249]

Originally Posted by ssttaagg

im lost with how the whole thing works,can i put films on a usb and watch the if i plug it into my foxsat and why can i not record bbc and watch itv at the same time.
it`s that type of thing.

You cannot currently easily put external films on a usb and watch them on the HDR, because of the information required in some sidecar files that the HDR expects. A contributor, Raydon, has done some sterling work on this, and is looking to release a tool to make it easier to put external video files onto the HDR.

You CAN record and/or watch ITV & BBC at the same time. Have you got a twin or quad LNB with 2 feeds into the HDR, one to LNB1-in, and the other into LNB2-in?

Did you see my post above with the link to File Manager instructions? Also on that site are some very good FAQs on the HDR.

Rgds.

Les.

[ssttaagg]

i have a quad LNB with 2 feeds to my box

[savvy249]

Originally Posted by ssttaagg

i have a quad LNB with 2 feeds to my box

Then you most definitely should have full functionality over recording & watching channels.

Try these tests :-

2 Tests for 2 tuner capability :-

Set a recording reservation on 104, can you set a recording on 136 at the same time as 104? If you can, then you must have 2 tuner capability. (104 is low band horizontal and 136 is one of the few channels on high band vertical). Stop these recordings.

Now, go to 951 BBC 1 CI and start an instant recording, go to 108 BBC HD and start another instant recording. Now tune in to any other channel and press pause. If you can pause a 3rd channel your stb is working correctly, with full 2 cable/2tuner functionality, if not you need to do a factory reset. (You can record two channels at the same time using just one tuner if they are one the same transponder, so if a "friendly" combination of channels is used it is not a true test).

Rgds.


Les.

[ssttaagg]

i will try it as soon as the wifes film has finished.

[ssttaagg]

i have started to record 104 and when i goto 136 it wont let me watch it

[ssttaagg]

i cannot set a recording on 104 and 136 at the same time but the second test is ok

[savvy249]

Originally Posted by ssttaagg

i have started to record 104 and when i goto 136 it wont let me watch it

Then it's not recognising that you have 2 feeds, did you add a second after the initial setup? Or it could be that your LNBs are not processing the voltage changes to change polarity.

If all is well with your dish and LNBs, and you've checked your connections are OK, you need to do a Factory Reset from the Menu, watch out for the 2 cables recognised message. You will lose any recording schedules, and any user settings you may have changed, and the volume will go back to halfway.

Then try the tests again.

Rgds.


Les.

[ssttaagg]

i will try it now

[ssttaagg]

just gone to manual tune and it says on the top line tuner..............tuner 1 (fixed)

[ssttaagg]

just gone to diagnostics and it says tuner1:10788,v,22000,5/6 and the same for tuner 2
both strenths 90% quality 100%

[savvy249]

Originally Posted by ssttaagg

just gone to manual tune and it says on the top line tuner..............tuner 1 (fixed)

I'm not sure what you're telling me, why did you go into Manual Tune? Did you check everything from dish, LNB, Cables, connectors? Did you do the Factory Reset?

So have you got no tuner 2?

Go to Menu>System>Diagnotics and what does that show in terms of the 2 tuners Signal & Quality?

Rgds.


Les.

[ssttaagg]

it shows tuner 1 strenth 90% quality 100%

tuner 2 strenth 90% quality 100%

[ssttaagg]

it`s very kind of you to help me out les, where are you from in england?

[savvy249]

Originally Posted by ssttaagg

it`s very kind of you to help me out les, where are you from in england?

It's in the info next to my forum name on the left

It's a wee bit difficult to help if you don't answer the questions I ask, or let me know if you try what I suggest

Anyway, I'll assume you did the Factory Reset and got your 2 tuners back, did you try the 2 tests again?

BTW, which software version are you on? It's in the Diagnostics screen.

Rgds.


Les.

[ssttaagg]

sorry les i did not do a reset i will do one now and let you know what it says on the settings then, i told you i was thick

[savvy249]

Originally Posted by ssttaagg

sorry les i did not do a reset i will do one now and let you know what it says on the settings then, i told you i was thick

@ssttaagg,

I'm off to have dinner now, and then retiring for the evening to watch some TV on this excellent box we have

If you need any further help this evening, I'm sure someone will be around, otherwise I'll be here again tomorrow for part of the day.

Rgds.


Les.

[ssttaagg]

thanks les. i did a reset and now both of your tests work fine so i will see what happens tonight when i want to record top gear and watch get me out of here. once again many thanks.

[Snapman]

Originally Posted by ssttaagg

i did a reset and now both of your tests work fine so i will see what happens tonight when i want to record top gear and watch get me out of here.

That sounds as though you've fixed the problem.

Why are you waiting for Top Gear though? Just start a recording and see whether you're able to view another channel. Don't be afraid to experiment.

David

[ssttaagg]

it`s all working fine now

[savvy249]

Originally Posted by ssttaagg

it`s all working fine now

Glad you got sorted in the end.

Rgds.

Les.